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Boucher Hyundai of Janesville

Janesville, WI

4.6
942 Reviews
Boucher Hyundai Of Janesville is proud to be an automotive leader in our community. Since opening our doors, Boucher Hyundai Of Janesville has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you. Even if you have bad credit, or are a first-time car buyer, you can trust that Boucher Hyundai Of Janesville will professionally fit you into the automobile of your choice. Boucher Hyundai Of Janesville has professionally managed service and parts departments open extended hours to accommodate our customers' busy schedules. As always, Boucher Hyundai Of Janesville offers competitive pricing for your automotive maintenance needs.
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2009 Milton Ave

Janesville, WI

53545

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Showing 942 reviews

November 16, 2022

Unfriendly, would not give me a loaner car. Unpleasant experience. Still wasn't fixed right . More

by SKRITZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 19, 2022 -

Boucher Hyundai of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly so we can discuss your experience one-on-one. Paul Walker, Service Manager 608-750-1200

November 13, 2022

Zack was very helpful when buying my new van. He was patient and professional. Car shopping done easy with a newborn with. More

by JENNIFER_JEAN92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary, david, Nick Perkins
Nov 14, 2022 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, Jennifer, and we hope to see you again!

November 11, 2022

They were very helpful with my issues and fixing my recalls that needed to be attended to! More

by RFHOAK21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2022

The employees that work there are very nice to the costumers, enjoyed doing business with them. More

by PATPRISK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Boucher Hyundai of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Janesville.

November 10, 2022

Oneida was great! It was windy and rainy when we pulled up just to “look” at the cars. We asked a question and she didn’t not hesitate to help us, even standing in the More

by BRNIGRL19792
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Weinburger, Nick Perkins
Nov 11, 2022 -

Boucher Hyundai of Janesville responded

Thank you so much for choosing Boucher Hyundai of Janesville! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 09, 2022

I needed to have body work done, first service, and have new seat belts installed. The staff at Hyundai worked together to get everything finished so that I could pick up my car at one location. After havin More

by jimeckhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Nogaj
Nov 09, 2022 -

Boucher Hyundai of Janesville responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We truly appreciate your business. We look forward to having you as one of our valued customers for years to come, Jim.

November 07, 2022

They can’t seem to solve the problem my car is having each time. Help More

by TEACHMARE2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Nov 10, 2022 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please give us a call so we can further discuss. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Paul Walker, Service Manager 608-750-1200

November 05, 2022

Friendly staff who cares about the customer. Not pushy but informative. Never tried to get me to proceed with anything I wasn’t ready for. Made sure I understood all of the possible gadgets on More

by VANGALDERSUZANNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake (sales)
Nov 07, 2022 -

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Suzanne, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville, we look forward to having you as one of our valued customers for many more years to come!

November 04, 2022

Appointment went great with no running to the dealership and taking up a bunch of my time. More

by ANDREWSIGWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Nov 04, 2022 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you, Andrew. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come!

November 02, 2022

Great service! They got me in for my appointment right on time. I had an oil change and tire rotation, and the also needed software update. I am very pleased with t More

by wilsn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Nov 02, 2022 -

wilsn5 responded

Great job guy’s 👍

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