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Boucher Hyundai of Janesville

Janesville, WI

4.6
926 Reviews
Boucher Hyundai Of Janesville is proud to be an automotive leader in our community. Since opening our doors, Boucher Hyundai Of Janesville has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you. Even if you have bad credit, or are a first-time car buyer, you can trust that Boucher Hyundai Of Janesville will professionally fit you into the automobile of your choice. Boucher Hyundai Of Janesville has professionally managed service and parts departments open extended hours to accommodate our customers' busy schedules. As always, Boucher Hyundai Of Janesville offers competitive pricing for your automotive maintenance needs.
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2009 Milton Ave

Janesville, WI

53545

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Showing 926 reviews

June 28, 2023

Very quick turnaround on oil change and tire rotation. Thorough review of all maintenance items. More

by BMOSHER4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville, we look forward to having you as one of our valued customers for many more years to come!

June 23, 2023

Had a concern about a leak, but was never notified if I actually had a leak, wish there was more info on service itemized receipt about condition on car or how the tires are More

by roman Gonzalez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Boucher Hyundai of Janesville responded

Thank you, Roman, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Michael Fowler, Service Manager 608-750-1200

June 22, 2023

We’ve been taking our vehicle to Janesville for service for over a year. Everyone is so friendly and the service center is very customer friendly. Joe takes good care of our vehicle for us. We live in Illi More

by Rivers
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 16, 2023

They are always attentive and helpful, trying to work within our schedule. We trust them. More

by MARTY7772011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 16, 2023

I'm usually pleased with my experience at Boucher Service Department, but I left confused and feeling like I'd wasted my time. My car had what seemed like a pretty serious warning come up on the dash - "Shif More

by MDIX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Boucher Hyundai of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please reach out directly to Michael Fowler, Service Manager, at 608-750-1200 so we can learn more about your visit and address your concerns. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 14, 2023

We were pleased to meet friendly helpful personnel to give us information on a vehicle we on this dealership’s webpage. More

by BARBCAMPBELL213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Botten, Demian Wright, Megan Weinburger
Jun 15, 2023 -

Boucher Hyundai of Janesville responded

Barb, Thank you so much for choosing Boucher Hyundai of Janesville! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 14, 2023

Expedited our purchase while meeting our needs for a vehicle. Very flexible with time and friendly service. Took the time to answer all questions and concerns. More

by PETERRAHN44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Botten, Megan Weinburger
Jun 15, 2023 -

Boucher Hyundai of Janesville responded

Peter, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2023

Had a great experience at Boucher Hyundai. Received car sooner then expected. All employees were very friendly and professional. The whole process of buying a car went very smoothly. Would More

by nlf1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Botten
Jun 08, 2023 -

nlf1960 responded

Had a great experience at Boucher Hyundai. Received car sooner then expected. All employees were very friendly and professional. The whole process of buying a car went very smoothly. Would Highly recommend Boucher Hyundai of Janesville. Cory Botten especially helpful. Was going to buy a car in Madison, closer to home but was able to get it a lot sooner going Janesville

Aug 01, 2023 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Boucher Hyundai of Janesville are glad to have you as a customer.

May 31, 2023

Genesis service manager was polite and efficient. All work was done within 1 hour as he predicted. The video was a nice touch that Boucher must have added since my last visit there. Did not speak More

by PEPCORSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orville Axelson
Jun 01, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville.

May 26, 2023

Todays oil change was smooth and quick. also received a short video regarding service of vehicle. No complaints from this visit. More

by TIMOTHY.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Boucher Hyundai of Janesville responded

Thank you, Timothy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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