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Boston Volvo Cars
Allston, MA
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246 Reviews of Boston Volvo Cars
Traded a truck for an '09 V50 R AWD wagon. Marc was Traded a truck for an '09 V50 R AWD wagon. Marc was really easy to work with: - very flexible - we work crazy hours and have limited time. Marc was Traded a truck for an '09 V50 R AWD wagon. Marc was really easy to work with: - very flexible - we work crazy hours and have limited time. Marc was ready and came in on his night off to deliver the car - thorough - made sure that we understood all the functions of the car and that everything worked when we connected our phone to the bluetooth. - no pressure - we told him we were also looking at another wagon. Marc showed us the car we were interested in, no bait-n-switch, no "today's deal", etc. He asked how he could earn our business and that was all. - equal attention - Marc focused on the two of us during the car buying experience and made sure that any / all our questions were answered. Paul in the Finance department was just as customer focused: - no extra sales pitches beyond "did you want to cover x y z?". Once I said yes or no, that was it - very easy. - Paul turned around the documentation quickly. Everything was filled out, zero mistakes, and explained. Already picked up a couple parts (dog gate, etc.) with Marc's help coordinating everything ahead of time. Bill helped us with that - provided immediate customer service and we were out the door in 2 mins. More
The experience at Boston Volvo was a very positive one. The staff displayed a high-level of professionalism and worked to obtain the best possible pricing during the sales process. I would definitely recom The staff displayed a high-level of professionalism and worked to obtain the best possible pricing during the sales process. I would definitely recommend them to future potential buyers. More
David Deltorto is an exceptional salesman. From the David Deltorto is an exceptional salesman. From the moment I walked into Boston Volvo he was nothing but friendly, knowledgeable and most importantly David Deltorto is an exceptional salesman. From the moment I walked into Boston Volvo he was nothing but friendly, knowledgeable and most importantly listened to what I wanted. I couldn't have asked for a better person to work with. I will absolutely refer anyone I know looking to get into a Volvo to Boston Volvo. More
It has been a pleasant experience to shop my car here at It has been a pleasant experience to shop my car here at Boston Volvo village. The sales guy is nice and really patient with me. It has been a pleasant experience to shop my car here at Boston Volvo village. The sales guy is nice and really patient with me. More
I was looking for a used BMW sport wagon and was lucky enough to find one at Boston Volvo Village. Great price on the car and they also gave me a fair value for my old Saab. David Deltorto was fantastic enough to find one at Boston Volvo Village. Great price on the car and they also gave me a fair value for my old Saab. David Deltorto was fantastic throughout the entire process, down to making sure I had the proper OEM screw to affix the rear license plate, and he put it on the car in the rain! Kudos as well to Armen Essayen who valued my trade-in, and Paul Murphy in the business office who finalized all the paperwork. This is really a great dealership with some wonderful folks and I'm very happy with my purchase. I'll definitely go back to Boston Volvo the next time I am in the market for a car. More
I went to Boston Volvo with the goal of getting into a new XC70, while trading in a fairly new (2012) Audi A4 wagon. In the end, we couldn't get the nos. to work but kudos to Marc for trying. I met Marc new XC70, while trading in a fairly new (2012) Audi A4 wagon. In the end, we couldn't get the nos. to work but kudos to Marc for trying. I met Marc on my first visit to Volvo before the 2014 cars had arrived, and I was very impressed with his knowledge of the cars and his diligence in seeking out differences between the current model year and the soon to arrive models. Marc was very communicative without being pushy, and I really appreciated his efforts in trying to get a deal to work. In the end, it's probably better for me because I'd really like to get into a new V60 wagon, which are slated to arrive in January of 2014. And so I'll look forward to working with Marc at that time. If you're in the market for a new Volvo, I recommend this dealership and Marc Fasten in particular. More
I have owned five cars in my life, two of them purchased at Boston Volvo Village, and a third Volvo serviced here (but purchased by a family member in another state). My most recent purchase, an XC90, was at Boston Volvo Village, and a third Volvo serviced here (but purchased by a family member in another state). My most recent purchase, an XC90, was sold to me by Marc Fasten, and while I pretty much knew I wanted the car before I even walked through the door, just talking to Marc made me sure that trading in my Volvo sedan at that time was the right thing to do. Many women will say "I don't know a thing about my car, and I am sure I am taken advantage of when I go for service", but I have NEVER felt this way at BVV (and I know NOTHING about how this car works). I work mostly with John S. and Steve Duffy, and since 2004, the service department has heard me say everything from "my car is making a noise" to the day when they needed to replace the engine in the 850. There are lots of places to buy a Volvo, but I am a Volvo Village customer forever! More
I have bought 2 S80 Turbo AWD cars from Boston Volvo and Kerry was my salesperson. He is wonderful to work with..His customer service skills are exceptional. He is always available for any questions befor Kerry was my salesperson. He is wonderful to work with..His customer service skills are exceptional. He is always available for any questions before and after the sale I alway recommend him whenever possible. Nancy Brooks More
This was the easiest and fairest car buying experience I've ever had. David and Paul were wonderful to work with and weren't satisfied until I was satisfied. I would recommend Boston Volvo Village to an I've ever had. David and Paul were wonderful to work with and weren't satisfied until I was satisfied. I would recommend Boston Volvo Village to anyone who was interested in buying a new car--they're simply the best! More
I recently purchased a 2013 Volvo XC60. I worked with Russ Leong. Russ is very friendly, upfront about cost, and made what can be a difficult and stressful process enjoyable. Russ goes the extra mile fo Russ Leong. Russ is very friendly, upfront about cost, and made what can be a difficult and stressful process enjoyable. Russ goes the extra mile for his customers. I highly recommend Boston Volvo if you are in the market for a new Volvo. And if you are as lucky as I was, you will get the opportunity to work with Russ. More