Back

Bonnell Ford

Winchester, MA

4.2
115 Reviews

353 Cambridge St

Winchester, MA

01890

Directions

Is this your dealership?

By Type

115 Reviews of Bonnell Ford

September 22, 2013

Purchased a brand new Ford Edge Sport from Bonnell Ford. The Sport comes with special sport rims. After about 8 months I noticed the chrome was not shiny in certain areas any more on two of them. I was re More

by Ellen0030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk people
September 12, 2013

No pressure, we test drove an edge and an escape titanium, and really liked the escape. Steve found the car with everything we wanted, and it was a pleasant experience. More

by Willwerth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve powers
September 06, 2013

Parts Department was very helpful. The roof rack arrived & was installed within a week of ordering the part. I was very satisfied with the service experience. More

by dij1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
September 01, 2013

Always a pleasure doing business with Bonnell Ford. Everyone is very professional and courteous. Whatever work needs to be done on your vehicle, is thoroughly explained to you. For a dealership, the More

by VLizzle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Greenwood
August 20, 2013

The deal was as described and ready on time. There was a little issue with the vehicle shortly after delivery. It was address immediately and they went over and above to fix the problem. Great job guys. Tha More

by wally3356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Bennett
August 20, 2013

Looked at several dealerships but came back to Bonnell. Dean Bennett was a pleasure to work with.... no pressure and very honest. We love our new Escape. We are very satisfied with Bonnell. More

by john4547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Bennett
August 08, 2013

My experience was great - I was kept informed of the process from beginning to end and if I had questions Dean was quick to respond and provide me the information. More

by jep1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Bennett
August 07, 2013

I wanted a 4wd suv and had been to two other dealerships in the area. One dealership was all about high pressure and hiding costs while the other just seemed disinterested in us. Chris was very helpful and More

by noweyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cianci
August 06, 2013

Answer to above question. First person I would comment on as regarding sales is Kurt Bonnell, even though he is not part of your sales department, because before that model car was ever available Kurt tol More

by Siccabell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
See comments
August 03, 2013

Sales consultant, Mr. Barrows, was very easy to talk to. He also was able to match the price that I offered with Mr. Bonnell the day I made the lease deal. My family loves the ride so far. The Mustang han More

by podraza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Barrows