Bonnell Ford
Winchester, MA
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115 Reviews of Bonnell Ford
Purchased a brand new Ford Edge Sport from Bonnell Ford. The Sport comes with special sport rims. After about 8 months I noticed the chrome was not shiny in certain areas any more on two of them. I was re The Sport comes with special sport rims. After about 8 months I noticed the chrome was not shiny in certain areas any more on two of them. I was really reluctant to bring my vehicle in, as I was sure they were going to say it was something I did to the vehicle. The man took pictures and said he had to send them off to Ford headquarters for them to inspect. He even seemed skeptical, as the sport rims are very expensive. Well, to our surprise I was approved for two new rims, and they were put on and my car was ready the same day. I was very pleased. I would highly recommend Bonnell Ford. More
No pressure, we test drove an edge and an escape titanium, and really liked the escape. Steve found the car with everything we wanted, and it was a pleasant experience. titanium, and really liked the escape. Steve found the car with everything we wanted, and it was a pleasant experience. More
Parts Department was very helpful. The roof rack arrived & was installed within a week of ordering the part. I was very satisfied with the service experience. & was installed within a week of ordering the part. I was very satisfied with the service experience. More
Always a pleasure doing business with Bonnell Ford. Everyone is very professional and courteous. Whatever work needs to be done on your vehicle, is thoroughly explained to you. For a dealership, the Everyone is very professional and courteous. Whatever work needs to be done on your vehicle, is thoroughly explained to you. For a dealership, the service work costs are reasonable, and they have an Advantage Program so that you can earn money towards future visits. More
The deal was as described and ready on time. There was a little issue with the vehicle shortly after delivery. It was address immediately and they went over and above to fix the problem. Great job guys. Tha little issue with the vehicle shortly after delivery. It was address immediately and they went over and above to fix the problem. Great job guys. Thank you again. More
Looked at several dealerships but came back to Bonnell. Dean Bennett was a pleasure to work with.... no pressure and very honest. We love our new Escape. We are very satisfied with Bonnell. Dean Bennett was a pleasure to work with.... no pressure and very honest. We love our new Escape. We are very satisfied with Bonnell. More
My experience was great - I was kept informed of the process from beginning to end and if I had questions Dean was quick to respond and provide me the information. process from beginning to end and if I had questions Dean was quick to respond and provide me the information. More
I wanted a 4wd suv and had been to two other dealerships in the area. One dealership was all about high pressure and hiding costs while the other just seemed disinterested in us. Chris was very helpful and in the area. One dealership was all about high pressure and hiding costs while the other just seemed disinterested in us. Chris was very helpful and gave us what I believe a very fair price on our purchase. More
Answer to above question. First person I would comment on as regarding sales is Kurt Bonnell, even though he is not part of your sales department, because before that model car was ever available Kurt tol on as regarding sales is Kurt Bonnell, even though he is not part of your sales department, because before that model car was ever available Kurt told me about it and suggested I try the sho model when it became available. It took a few years because I didn't want to get rid of my Maurader which I have enjoyed owning. Now that the mileage on the Maurader has more than exceeded my expectations (141,000) I felt I had to start looking, I told Kurt when he told me about the car that if I bought one I would choose Bonnell first before buying that car elsewhere even thought at that time I thought that the price estimated was ridiculous for a Taurus. I admit I did look around at other local dealers to see what the they had to offer in new cars and really only considered the Lincoln MKS. I thought about what Kurt and I spoke about and after thinking, decided to buy the pricey SHO. I spotted it on your lot immediately as I drove in and only looked at that car. The next day came back looking for Kurt and found he wasn't available so I hunted out a salesman on my own and asked about the car. Christopher was very informative and easy to work with as was your finance person. Before I signed I spoke to Steve Haverty and Dick in service about the car, this in my mind was an escentual step in the process, I've worked with them many times and Trust their integraty, they have never been anything less than fair to me, expecially Steve. In closing I find these people that I've commented about are the best reason I can think of for purchasing a car at Bonnell Motors. By the way please tell Kurt he was right, a Tauras is not a Taurus anymore. More
Sales consultant, Mr. Barrows, was very easy to talk to. He also was able to match the price that I offered with Mr. Bonnell the day I made the lease deal. My family loves the ride so far. The Mustang han He also was able to match the price that I offered with Mr. Bonnell the day I made the lease deal. My family loves the ride so far. The Mustang handles exactly the way I expected it to. I have shown the car to my friends and they were impressed with the Mustang as well. More