Back

Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

Directions

By Type

1,660 Reviews of Bob Rohrman Toyota

August 07, 2021

This dealer has been doing fairly good jobs and quality of good jobs depends quality of technical mechanics The price charged to according book not actual time . For example they replaced four wheel break More

by REGULEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Dovolis
Aug 08, 2021 -

Bob Rohrman Toyota responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to us directly at your convenience.

August 06, 2021

I've been associated with Bob Rohrman for over 12 years and I can honestly sayIi never had a bad experience when dealing with anyone at the dealership. More

by DON.GIEMZIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Steve Gentry
Aug 06, 2021 -

Bob Rohrman Toyota responded

Don, thank you for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad you've had such an excellent experience, and we look forward to working with you again!

August 05, 2021

My Sister & I experienced optimum care during the process of finding the right car within her firm financial parameters; especially Levi Evans in locating the right car.. Damian was my initial contact who wa More

by CABLERUSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian
Aug 05, 2021 -

Bob Rohrman Toyota responded

It's fantastic to hear that we provided you and your sister with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bob Rohrman Toyota!

August 03, 2021

The service department recommended $774 of service that is NOT suggested by the manufacturer for a vehicle with 45,000 miles. After having a routine oil change that required a 90 minute wait, I received a More

by Jim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Chilton
Aug 20, 2021 -

Bob Rohrman Toyota responded

Thank you for bringing this to our attention, Jim. We're sorry that we didn't meet your expectations and apologize for any inconvenience. We appreciate your feedback as it allows us to learn and identify areas of improvement. Please don't hesitate to reach out if you would like to discuss this in more detail.

August 03, 2021

Very professional with casual comfort during the whole process of purchasing a vehicle. No pressure to purchase at all! From the saleswoman to the finance department I was given the lead on all decisions. More

by PASTORJOHN55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
Aug 04, 2021 -

Bob Rohrman Toyota responded

Pastor John, Thank you for taking the time to share your thoughts on working with Kylee and our team. We're glad to hear we delivered such a great experience!

August 01, 2021

Larry was awesome to work with! Very easy going. Spencer in finance was a great kid too! Both great to work with and made the process enjoyable! More

by Tori_robinson1341
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer, Larry Rainford
Aug 02, 2021 -

Bob Rohrman Toyota responded

Thank you for sharing your experience with us, Tori! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 30, 2021

Toyota really took care of us this time around. Previous vehicle ran into service issues while still under payment, they got us into a brand new car with practically the same payment. Glad we chose to go th More

by BagsMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Anderson, Chuck Austin
Jul 30, 2021 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota. Congrats on your new vehicle!

July 30, 2021

Always greeted with a smile!! Clean facility. Took time to tell me what they did and if I has a !. Finished with a nice car wash More

by DIENHART54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Jul 30, 2021 -

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

July 28, 2021

Very great people to work with! Will bring getting my next car through them! Great atmosphere! They will make sure that you are all taken care of in the end! More

by N_JEANETTE0923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayman , David Ford, Trevor Oakes
July 28, 2021

Pretty friendly people. Willing to work with my needs. Overall very patient when it came to me getting certain paperwork sorted out. Gave me a decent idea on what I was buying More

by KASUMA36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
Jul 28, 2021 -

Bob Rohrman Toyota responded

Thanks for your feedback on your recent visit to Bob Rohrman Toyota. I'm glad to hear that Dakota was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

...
89
...