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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

August 26, 2021

Sale process was really smooth and my salesperson was spot on with her professional presentation. Although next day went to wash my windows and my washer fluid went all over the ground as the hose to th More

by CSTEVENSARC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
Aug 26, 2021 -

Bob Rohrman Toyota responded

Thank you for your feedback! We are so glad that we had the opportunity to work with you, and that our sales team could make this a top-notch experience. We do apologize for the issue with the washer fluid hose and hope to get it taken care of soon. Please don't hesitate to reach out to management directly if you need any further assistance!

Aug 26, 2021 -

CSTEVENSARC responded

So is this something I can bring in to have plugged back in ? I have no idea where the hose connects but believe it must be under the wiper shroud. No hurry as I don't plan on driving in the rain much.

August 25, 2021

Good service, even on an older car. Got a free Bob Rohrman book. Service rep explained what needed to be done, and I split it between 2 visits. More

by KPMAMA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of employees’ names, Mason Schutz
Aug 25, 2021 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 24, 2021

I had a great experience here. Larry is a experienced dealer, Spencer was really nice. This is a really good place to buy a car. More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer, Larry Rainford
Aug 24, 2021 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review, Howard. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Toyota are glad to have you as a customer.

August 23, 2021

Great service… Quick and Easy… my sales person was great Kylee Thompson friendly and went way above to get me my car… 😊 Thank you so much for getting my perfect car 😊 More

by LInda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
Aug 24, 2021 -

Bob Rohrman Toyota responded

Thank you for your review and kind words for Kylee! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

August 20, 2021

I really appreciate the ability to buy online and have the car delivered, as I live in Terre Haute. However I would have preferred a car that did not stink like cigarettes. More

by MONROE0719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Austin
Aug 20, 2021 -

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 19, 2021

Very timely service. Took care of my maintenance issues and had the vehicle ready when promised. Had one question and returned and service advisor was able to take care of immediatley. More

by LEWISGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Aug 19, 2021 -

Bob Rohrman Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Toyota!

August 18, 2021

I live in Crownpoint Indiana. I’ve visited several dealerships in my area. No one had a car that I needed. They all wanted me to put a deposit on a vehicle which they could not even identify where it More

by BILL.LENTING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
Aug 19, 2021 -

Bob Rohrman Toyota responded

Thank you, Bill! Here at Bob Rohrman Toyota, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Kylee, and it was a pleasure having you at the dealership. We hope you're enjoying your new RAV4!

August 13, 2021

Great experience. Garrett was fabulous. I didn’t feel pressured. Brock did a great job with the paperwork. Definitely will be back. Will recommend them. More

by KIRCHLSAE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett , Brock Odle
Aug 13, 2021 -

Bob Rohrman Toyota responded

Congratulations on your new purchase. Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We are thrilled that you found your experience with both Brock and Garrett to be a positive one.

August 12, 2021

The entire staff was courteous, friendly, well trained and exceptional knowledge of all Toyota models and features. From start to finish purchasing our first Toyota we couldn’t be any happier. More

by TROY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Miller, Brock Odle
Aug 12, 2021 -

Bob Rohrman Toyota responded

Troy, Thank you so much for choosing Bob Rohrman Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 08, 2021

Your service is good. And timely. Your place is clean and safe . I have old Lexus so I prefer some mechanics should be trained to handle cars rather than Toyota only More

by REGULEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Dovolis
Aug 08, 2021 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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