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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

December 09, 2021

Kylee is a good salesperson and Mason is very polite and courteous re my service questions. More

by njstillings
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Kylee Thompson
Dec 10, 2021 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kylee and Mason here at Bob Rohrman Toyota.

December 09, 2021

Great service and they have a great selection of used cars and super helpful staff who can help find what your looking for More

by KJCOOMEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson, Trevor Oakes
Dec 10, 2021 -

Bob Rohrman Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 08, 2021

Quick and responsive scheduling and service. Had hot coffee machine and T.V. while I waited. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Dec 09, 2021 -

Bob Rohrman Toyota responded

Thank you, Eric, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 05, 2021

They went out of their way to find the vehicle I was looking for and at a price that I could afford. In this world of vehicle and chip shortages and ridiculously overpriced vehicles/inflation, this w More

by NBKOONTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Mason Schutz
Dec 05, 2021 -

Bob Rohrman Toyota responded

Here at Bob Rohrman Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 05, 2021

Always good and informative service. I have a 2012 Prius C and it has received excellent service here. More

by kenbohlinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter
Dec 05, 2021 -

Bob Rohrman Toyota responded

Ken, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 05, 2021

Good dealership and they do an excellent job with customer care. Kylee was my salesperson and did a great job. More

by ANDY.MARTINUMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
Dec 22, 2021 -

Bob Rohrman Toyota responded

We're sorry to hear about your experience, and hope to speak with you soon to see if there is something we can come up with to turn it around for you. We're always striving to make improvements and we truly appreciate your feedback.

December 03, 2021

Nice dealership, friendly staff and previous good experiences. Reason for rating is because of my last visit. The were in able to figure out how to fix whatever is drawing my battery (goes dead aft More

by Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Dovolis
Dec 20, 2021 -

Bob Rohrman Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. Thank you for reaching out to us. A representative from our dealership will be in touch with you soon.

December 03, 2021

We have worked with Chuck Austin several times and find him very helpful. I especially enjoy his sense of humor as we always have a few laughs along the way. He is as honest as the day is long. We can rely More

by SAKERKHOVE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chuck Austin
Dec 05, 2021 -

Bob Rohrman Toyota responded

Thank you so much for your kind words for Chuck, and for taking the time to leave us this wonderful feedback!

December 02, 2021

Everyone that I encountered when purchasing my vehicle was so friendly and helpful! Even though there was a problem initially, they worked quickly to get it resolved. No problem since and I love my car! More

by SGRAY6787
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jed Sekutera, Stone Dalton
Dec 02, 2021 -

Bob Rohrman Toyota responded

It's fantastic to hear that Stone and Jed provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Toyota!

December 01, 2021

Larry at Rorhman Toyota sets the bar for perfect customer experience. He was always responsive, extremely knowledgeable, not only about the vehicle itself, but took the time to explain the entire process. More

by Ashley Anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layman in finance , Larry Rainford
Dec 01, 2021 -

Bob Rohrman Toyota responded

Ashley, Thank you for sharing your experience with us! We're happy to hear it went well working with Larry and hope you enjoy your new vehicle. We truly appreciate your feedback!

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