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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

December 20, 2021

Very friendly! The service had always been completed in a timely manner. They always get me right in when I call to make my appointment!! More

by bowmanroberta.53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Dec 21, 2021 -

Bob Rohrman Toyota responded

Roberta, Thank you for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad Dakota was able to help, and we hope to see you again!

December 19, 2021

Very pleased with the staff at Bob Rohrman Toyta. They have always provided my wife and I great service. Good to know we can rely on them to assist us with any questions or cencerns. More

by ejbarker45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Austin, Ben Streitmatter
Report | Print
Dec 19, 2021 -

Bob Rohrman Toyota responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

December 17, 2021

Jed and Cayman were awesome to work with! Very smooth process! They were professional and knowledgeable! More

by BRETHARDIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jed,cayman
Report | Print
Dec 17, 2021 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 17, 2021

The business office did not share the discounts available from my insurance company until I mentioned that their warrantees were very high priced. They just seemed a bit unethical in their dealing with me. More

by NUNANCONSULTING
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Larry Rainford, Stone Dalton
Report | Print
Jan 03, 2022 -

Bob Rohrman Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 16, 2021

Everyone was really helpful. Lots of people coming to talk with us giving different information which was somewhat frustrating. We were getting some small damages repaired which took a long time and the More

by lhk99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Odle
Report | Print
Dec 16, 2021 -

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Toyota. Brock and our team appreciate your business and hope to see you again soon!

December 13, 2021

Excellent service!!! Larry is a great person. 100% recommended. Thank you for your service. You make my dream come true. More

by cpaz_m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Report | Print
Dec 13, 2021 -

Bob Rohrman Toyota responded

Thank you so much for your wonderful review! We are thrilled that Larry had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Toyota!

December 13, 2021

Was informed I missed the still under warranty free tire rotation by one mile! Right!!! More

by grant.molden
Recommend Dealer
No
Employees Worked With
Brock Odle
Report | Print
Dec 30, 2021 -

Bob Rohrman Toyota responded

Thank you Grant for providing us with your contact information. A representative from our dealership will be in touch with you soon.

December 11, 2021

Dealership provided excellent service, they recognized me as being a repeat customer. Purchased my last vehicle in march. Addressed my needs and questions.. More

by MARKWALTON060
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson, Trevor Oakes
Report | Print
Dec 12, 2021 -

Bob Rohrman Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Mark, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 10, 2021

We have bought all of our vehicles from Larry. Always had nothing but the ultimate star treatment. Love Bob Rohrman and all their services they provide. More

by SW2MW16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Report | Print
Dec 10, 2021 -

Bob Rohrman Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Larry met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

December 10, 2021

Locally owned dealership that cares about there customers. They will do there best to please you. More

by TOMEFROMMETOO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Dalton, Kylee Thompson
Report | Print
Dec 12, 2021 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Bob Rohrman Toyota are glad to have you as a customer.

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