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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

November 30, 2021

Hidden diagnostics he is not close and I cannot get the car until I pay the fee so I have no choice More

by SUN374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mason Schutz, Philip Dovolis, Larry Thompson, Ben Streitmatter, Jayden Walton
Report | Print
Dec 17, 2021 -

Bob Rohrman Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 30, 2021

Rhorman Toyota has been our place to purchase vehicles and have them serviced since 2002 and we have been happy with them. I am sure our next car will also be a Toyota from Rhorman Toyota. More

by golfngary46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Nov 30, 2021 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with us to be a positive one at Bob Rohrman Toyota. Please don't hesitate to reach out if you need anything else.

November 27, 2021

Larry Rainford was so thorough and took his time showing us the options on our new vehicle. He is amazing and I would recommend him to anyone to buy a vehicle off of! More

by christi_klemme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer , Larry Rainford
Report | Print
Nov 27, 2021 -

Bob Rohrman Toyota responded

Thank you, Christi, for your feedback on your recent visit to Bob Rohrman Toyota. It's great to hear that Larry was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

November 27, 2021

Extra ordinary sales and service, great place to buy a vehicle, very pleased with purchase. We drove 180 miles round trip to buy from this dealership! More

by ALIAS_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Vance
Report | Print
Nov 27, 2021 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again!

November 25, 2021

Painless process. Mariah was fantastic. Efficient, no hard sale, answered all my questions. Would recommend. More

by DLINTNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah, sales
Report | Print
Nov 27, 2021 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 24, 2021

Mason Schutz is really easy to work with and not pushy at all. He really cares about his customers. More

by BuyLocalCars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Nov 27, 2021 -

Bob Rohrman Toyota responded

Thank you for taking the time to leave this great feedback for Mason! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

November 21, 2021

Larry does a great job and has become a real friend. He never forgets a birthday or anniversary. Our daughter now buys cars from him. More

by Dave118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaymen Megl, Larry Rainford, Mason Schutz
Report | Print
Nov 22, 2021 -

Bob Rohrman Toyota responded

Thank you so much, Dave, for your excellent review! We are so glad that once again we had the opportunity to work with you, and we are thrilled that you always find your experiences with Larry to be positive ones. Please don't hesitate to reach out if you need anything else.

November 17, 2021

Chuck has been amazing over the years and has helped provide quality vehicles for my family! The staff are always professional and were sweet to my son. They had a really fun, indoor playground to kee More

by wright9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Austin, Stone Dalton
Report | Print
Nov 17, 2021 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Toyota are glad to have you as a customer.

November 17, 2021

The new Dealership is fantastic. Clean, organized, and the people are friendly. Larry was extremely knowledgeable and kind. Could not ask for a better salesperson. Wonderful experience. Thank you. More

by Bonikchef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Brock Odle
Report | Print
Nov 17, 2021 -

Bob Rohrman Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 17, 2021

I waited more than 1.5 hour and all they did was change oil and filter. Other people came and go while i'm waiting at the service department. More

by bekrolcay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Dovolis
Report | Print
Dec 04, 2021 -

Bob Rohrman Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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