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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

July 24, 2022

Quality work. I never feel like they are trying to take advantage and charge more. More

by SUSANNSTAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter, Sonya Johnson
Jul 25, 2022 -

Bob Rohrman Toyota responded

Thank you for the five-star rating for our service department. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

July 22, 2022

They are kind understanding and very prompt with their schedule easy to deal with I would recommend to anyone More

by WILBANKS2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Jul 25, 2022 -

Bob Rohrman Toyota responded

Thank you, Will! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota and for helping to spread the word about us. We're here for you any time.

July 22, 2022

They were pleasant and helpful. I did feel that they jumped in and recommended every possible service even though I was there for a very specific problem. That felt dishonest. I More

by DANCEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 25, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your review. We'll be sure to share your comments with our crew. If you'd like to discuss things further, please reach out to us at your convenience. We thank you for your business, Dan.

July 20, 2022

Polite and respectful staff. Great attention as soon as you enter untill you leave. All your questions get answered and explained in detail. More

by Becruz1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Miller
Jul 20, 2022 -

Bob Rohrman Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 20, 2022

I’ve always been impressed by how courteous everyone the service part are when I take my car there, and I trust them to take care of all my needs, More

by CANELSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Eli Qaahr, Sonya Johnson
Jul 20, 2022 -

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 20, 2022

Every service advisor has been helpful and informative when I‘be taken my car there! More

by kheaphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Qaahr
Jul 20, 2022 -

Bob Rohrman Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2022

I live two hours away from Bob Rohman Toyota mistakenly called them while trying to call a dealership a lot closer to me. After talking with salesman Randy Zellers briefly, he said he would try and help m More

by djohn1133
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Zellers 5 stars, Daniel Comus
Jul 16, 2022 -

Bob Rohrman Toyota responded

Thank you so much for choosing Bob Rohrman Toyota! Congrats on your new purchase, and let Randy and our team know if we can be of any more assistance!

July 16, 2022

The people are very friendly and helpful. It's a nice clean place to wait on car to be serviced. More

by Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the name's
Jul 18, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 16, 2022

Mariah was great! She is so pleasant when walking into the service department, to the phone call saying my car was done, to signing off on the papers saying the appt w More

by Tjcjb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah, Dalton Miller, Mason Schutz, Larry Thompson
Jul 18, 2022 -

Bob Rohrman Toyota responded

Here at Bob Rohrman Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 15, 2022

Greet environment. Friendly staff. Kept me informed. Cost was reasonable. Clean dealership. Solid customer service. Provided coffe and refreshments. Quiet working ar More

by JHOWARTH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter
Jul 16, 2022 -

Bob Rohrman Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

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