Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

Directions

By Type

1,660 Reviews of Bob Rohrman Toyota

July 28, 2022

Quick and accurate service. Took care of our needs and made us feel at home. More

by Jenglert42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Jul 28, 2022 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 28, 2022

Quick dependable service. I will keep coming back. People very nice and helpful. Everyone should try them. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter
Report | Print
Jul 28, 2022 -

Bob Rohrman Toyota responded

Thank you, Nancy. We appreciate your business and our team looks forward to serving you again soon!

July 28, 2022

Appointment was on time, service staff was friendly and attentive, technician completed work on time, work was more than satisfactory. More

by ppope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette ??, Mason Schutz, Sonya Johnson
Report | Print
Jul 28, 2022 -

ppope responded

Review is correct.

July 27, 2022

My cars air ran out again in a short amount of time after getting fixed. More

by IMINI0114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Sonya Johnson
Report | Print
Jul 30, 2022 -

Bob Rohrman Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 27, 2022

The new service team has upped their game. Very pleasant to deal with! Nice courtesy to offer to drive me home too. More

by joe.fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Sonya Johnson
Report | Print
Jul 28, 2022 -

Bob Rohrman Toyota responded

Joe, thank you for sharing your thoughts about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

July 27, 2022

I made a mistake on previous review— the person in Finance was Daniel. He was efficient, transparent and professional. It was pleasant to be treated with respect. More

by joycemiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Daniel Comus
Report | Print
Jul 27, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 27, 2022

I was treated with kindness, professional respect and fairness! I have been a customer for over 25 years and appreciate the care given every time I am at the dealership! Thank you! More

by Clw8184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew, Larry Rainford, Steve Gentry
Report | Print
Jul 27, 2022 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

July 27, 2022

Awesome personal work at this dealership. They don’t make you feel inferior or treat you an idiot More

by Bobo2mags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Oakes
Report | Print
Jul 27, 2022 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

July 26, 2022

Dealership was courteous and business was clean. Salesman Larry Rainford kept me informed each week about car being built and delivery date. More

by greeno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Daniel Comus, Drew Vance
Report | Print
Jul 27, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your wonderful review! We are thrilled that Larry had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Toyota!

July 26, 2022

Severely mislead by the service personnel and she tried to scare my daughter into having items serviced that did not need serviced at all. More

by austin.butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mariah Schreiber
Report | Print
Jul 30, 2022 -

Bob Rohrman Toyota responded

Thank you for your review, Austin. We're sorry you didn't have a better experience and would like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

1
...
40
41
42
...
166