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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

August 31, 2022

Fantastic experience, couldnt be happier with the friendly staff and their help getting me into the vehicle I was after More

by Jweaver119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Oakes
Sep 01, 2022 -

Bob Rohrman Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

August 31, 2022

Hands down best car buying experience I’ve ever had. Drove 2.5hrs to come get the truck I wanted at the best price. Called before I came, answered all my questions. No tricks no games no hidden fees. Th More

by Thinblueline65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Dalton, JEDADIAH SEKUTERA, Levi Evans
Sep 01, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Toyota are glad to have you as a customer.

August 31, 2022

The dealer has good deals and very considerate. The agents were nice and were able to get our monthly payment down More

by Emmanuel
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Oakes
Sep 01, 2022 -

Bob Rohrman Toyota responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 30, 2022

The car is not swept out. The windshield is not washed. They try to sell services that are not really needed in my opinion. However they don’t try to pursue it when I decline More

by alfike3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know any of these people.
Sep 02, 2022 -

Bob Rohrman Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 28, 2022

Kylie is very informative and great to work with. And, ( I believe his name is Clint), was very fair to us. More

by ARIZONAMANDELS
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
Aug 29, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 28, 2022

Everything was awesome right from checking to finally getting my vehicle back. I am happy with the service. More

by Akash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter
Aug 29, 2022 -

Bob Rohrman Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

August 26, 2022

My car had an issue with paint. They took care of it professionally. I appreciate it. More

by jhyunc74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter, Eli Qaahr
Aug 29, 2022 -

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2022

Very cordial attendants. Very capable mechanics. Very timely service. Prices seem a little high. Thanks! More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson
Aug 29, 2022 -

Bob Rohrman Toyota responded

Thank you, Joe! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Toyota!

August 26, 2022

Pleasant and friendly. Service was great. Didnt have to wait to long and they told me step by step what they did. More

by LS1TOPGUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
Aug 29, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 26, 2022

Service department pushed additional service items which aren’t really necessary just to make money More

by alfike3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know names
Sep 01, 2022 -

Bob Rohrman Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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