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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

September 10, 2022

This is the 4th vehicle we have bought at Bob Rohrman, and Larry is why we keep coming back!! He is knowledgeable and friendly and just easy to work with. More

by poerogers_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Gates- , Larry Rainford, Drew Vance
Report | Print
Sep 11, 2022 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota over the years. I'm glad to hear that Larry was able to assist you and that you had a positive experience. We hope you will continue to enjoy your new vehicle!

September 10, 2022

I went to this dealer to the maintenance of my car and they don’t do it they fix another things that my car it was not broken and they didn’t fix an problem in the engine so now is broken and they won’t t More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Thompson
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Sep 14, 2022 -

Bob Rohrman Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 10, 2022

Great service and quick. Explain everything very very well. Nice people to work on my car More

by carol.m.moffett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were nice
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Sep 11, 2022 -

Bob Rohrman Toyota responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Toyota. We appreciate your business, Carol, and hope to see you again soon!

September 09, 2022

Working with Kylee on my 4runner purchase was a great experience. She was helpful, quickly responding to my questions, and overall aj oy to work with. More

by newell 4runner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
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Sep 11, 2022 -

Bob Rohrman Toyota responded

Thank you for sharing your thoughts about your great experience with Kylee here at Bob Rohrman Toyota. We appreciate your business and hope to see you again soon. Congratulations on the purchase of your new 4Runner!

September 09, 2022

Christopher was easy to work with and very personable and knowledgable. Travis went out of his way to deliver the car. More

by azachary1825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristopher Lopez
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Sep 11, 2022 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. We appreciate your feedback. We're glad we were able to help, and we hope to see you again!

September 09, 2022

Even though they had a technician call off with sick family members, the dealership was able to service my car as quickly as expected. More

by Bcederquis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember who helped me.
Report | Print
Sep 11, 2022 -

Bob Rohrman Toyota responded

We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Bob Rohrman Toyota.

September 06, 2022

Professional service center. Comfortable waiting area. Keep you up to date on progress of repair or service. More

by dnr312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Ben Streitmatter
Report | Print
Sep 07, 2022 -

Bob Rohrman Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 05, 2022

Do you know it’s explain things. It’s because I know things about vehicles but I have things to prove they need to be fixed More

by WHEELER.Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Ben Streitmatter
Report | Print
Sep 06, 2022 -

Bob Rohrman Toyota responded

Joyce, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 04, 2022

Got the car in for service in a timely manner very nice people and did a good job More

by fastfototammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Sep 05, 2022 -

Bob Rohrman Toyota responded

Tammy, Thank you so much for your excellent review! We are so glad that Mason had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Toyota. Please don't hesitate to reach out if you need anything else.

September 02, 2022

Happy with salesman. I feel cheated in the way my trading was handled. The phone calls were not returned promptly. More

by AC5SALTER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Streitmatter
Report | Print
Sep 08, 2022 -

Bob Rohrman Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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