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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

October 15, 2022

Logan, Bobby, and Tim all went above and beyond to make sure that my vehicle got fixed correctly. I don’t think I could have received better service anywhere else. More

by 17brewood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Plantenga, Tim, Bobby
Oct 16, 2022 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

October 15, 2022

They were very friendly and knowledgeable. I was glad they found the leak in the water pump. We were getting ready to go on vacation and was glad not to have it get worse and all fixed before More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Sonya Johnson
Oct 16, 2022 -

Bob Rohrman Toyota responded

Thank you, Betty, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 14, 2022

I have been using the service department at Rohrman since I purchased my Toyota in 2017. The staff has always been friendly and efficient. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Oct 16, 2022 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

October 13, 2022

The gentleman who checked us in was professional and fixed the problem himself. When he came to talk with us he suggested valve caps and put them on for free. More

by s.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter
Oct 13, 2022 -

Bob Rohrman Toyota responded

We are very happy to hear Ben provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 13, 2022

Larry, Mike, and everyone at Bob Rohrman Toyota were wonderful! Our can had been having issues for months and finally broke down with a blown head gasket stranding us 30 minutes from home. We knew we ne More

by Edward R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Larry Rainford, Travis Thayer
Oct 13, 2022 -

Bob Rohrman Toyota responded

Edward, It's fantastic to hear that Larry, Mike, and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Toyota!

October 13, 2022

This was my forth vehicle from This dealership and I’m very pleased with. The experience. Everyone Was very pleasant and answered all my questions. I will always be a client More

by D.MCKELVEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Oct 16, 2022 -

Bob Rohrman Toyota responded

Thanks for your feedback on your recent visit to Bob Rohrman Toyota. I'm glad to hear that we were able to assist you and that you always have such a positive experience. We hope you will continue to enjoy your new vehicle!

October 12, 2022

Victoria went above and beyond to help me with an emergency loaner car need & getting my car in to be fixed. More

by Mbryant1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Glotzbach
Oct 13, 2022 -

Bob Rohrman Toyota responded

Thank you! Victoria and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

October 12, 2022

The online scheduling was convenient and easy. Service was completed in the time frame promised. Nice waiting area. More

by todtar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Ben Streitmatter
Oct 13, 2022 -

Bob Rohrman Toyota responded

It's great to hear that Mason and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

October 10, 2022

Service personel are always professional and courteous ,I trust them to always do great work More

by DEEPCRETE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson
Oct 11, 2022 -

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 09, 2022

They didn’t keep in touch with me about what was going on. They had my car for 6months. They were to fix a/c system and in the process broke another part and scratched up my bumper. They did only the bare More

by STPLATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaiden, ZAC KINCH
Oct 13, 2022 -

Bob Rohrman Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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