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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

October 22, 2022

I live out of state in Ohio. This is the fifth time that I have leased a Toyota RAV4 working with Drew Vance, he does a great job and makes the process seamless, very professiona More

by JSNODGRASSSPG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Vance, Rayme Ehle
Report | Print
Oct 23, 2022 -

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Drew here at Bob Rohrman Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

October 21, 2022

The two I work with was Larry and Marcus they walked me through the whole process More

by debrasteven02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Report | Print
Oct 23, 2022 -

Bob Rohrman Toyota responded

It's great to hear that Larry and Marcus were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

October 20, 2022

Always kind and willing to help with anything I need, very pleasant to work with!! More

by JerryLoy69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Steve Gentry, Stone Dalton
Report | Print
Oct 20, 2022 -

Bob Rohrman Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

October 20, 2022

I’ve been with Rohrman Toyota fir 15 years and they never disappointed me. The people tgat work there are professional and helpful. More

by DON.GIEMZIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Sonya Johnson
Report | Print
Oct 20, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us, Don. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2022

Our friends brought their car there and always get a free wash after service we have never been offered one. Also not happy had to return to have tire light off after we asked them to reset it. Overall goo More

by barbdenniston
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Oct 20, 2022 -

Bob Rohrman Toyota responded

We're sorry to hear that your recent visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 19, 2022

Good service, but issue was not resolved. I have to go back now to try and see what’s wrong. More

by Kris_s_2420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson
Report | Print
Oct 20, 2022 -

Bob Rohrman Toyota responded

Thank you for this feedback, Kris. We're disappointed to learn that we didn't meet your expectations and would love to try to turn things around for you. Please don't hesitate to reach out to us directly if you'd like to discuss this issue in more detail. We appreciate your business and hope to see you again!

October 19, 2022

Clean, lots of staff available. Trade in and buying process was easy. Despite shortages got vehicle in sooner than expected More

by Tom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Report | Print
Oct 20, 2022 -

Bob Rohrman Toyota responded

Thank you so much for taking the time to share your feedback with us, Tom. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 17, 2022

They were very friendly and I was overall very pleased with the service received at Rohrman. More

by RANDMDAVIES
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Oct 18, 2022 -

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 16, 2022

I bought a supra from Kylee. I am impatient and don't like negotiating. They apparently know how to negotiate a person like me. More

by Muqi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
Report | Print
Oct 17, 2022 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. Your feedback and rating mean a lot to us. We're glad Kylee was able to help, and we hope to see you again!

October 16, 2022

My car rep Caleb was very great accommendating my needs❤️ I am pleased with the service More

by janetjames
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Calleb
Report | Print
Oct 17, 2022 -

Bob Rohrman Toyota responded

Janet, We are very happy to hear Calleb provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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