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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

November 21, 2022

Easy to work with and patient. Did not feel like I was being pressured at all. They took the time to answer all of my questions More

by Emilyamarshall98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Oakes
Report | Print
Nov 21, 2022 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

November 20, 2022

Service is timely and done well. Waiting area is comfortable and clean with amenities. Service needed is clearly explained. More

by nelsonlynna53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Nov 21, 2022 -

Bob Rohrman Toyota responded

Lynn, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 20, 2022

I went in to have my car checked for a small vibration issue. Toyota looked at the car and after inspecting it, gave me a list of items that they said I needed to repair for approximately $7,000. I was More

by joshuajohnsonj119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Thompson
Report | Print
Nov 24, 2022 -

Bob Rohrman Toyota responded

Joshua, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 19, 2022

Larry was great to work with! He was promo in getting me a vehicle. Highly recommend! More

by Julie.mccall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
Report | Print
Nov 21, 2022 -

Bob Rohrman Toyota responded

Julie, Thank you so much for choosing Bob Rohrman Toyota! Congrats on your new purchase, and let Larry our team know if we can be of any more assistance!

November 19, 2022

Clear communication, trustworthy, great experience, positive atmosphere, fast, fair, fun, engaged, friendly, honest, awesome beards More

by frobodobaggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter
Report | Print
Nov 21, 2022 -

Bob Rohrman Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

November 19, 2022

They are always friendly and accommodating at Bob Rohrman Toyota. My last visit was also super quick! More

by EVAZQUEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Rogers
Report | Print
Nov 21, 2022 -

Bob Rohrman Toyota responded

Thank you! Dakota and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

November 18, 2022

Nice people. Unfortunately, it seems every time I go here, I get incorrect, missing or confusing information. I'm not confident in their diagnosis of car problem More

by BETHEBALL_BASEBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think it was Kylee that gave me an ink pen. Not interested in calling out people. I think it's a business direction., Kylee Thompson
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Nov 21, 2022 -

Bob Rohrman Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 18, 2022

Muy amables todos en la toyota de lafayette, y la troca me gusta mucho, si señores👌👍🤛🤜 More

by Rosalinda Bustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Sonya Johnson
Report | Print
Nov 18, 2022 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 18, 2022

I was pleased with the friendly service employee. I was a little disappointed that there was no water. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Nov 21, 2022 -

Bob Rohrman Toyota responded

Pam, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2022

I have trusted my Avalons to BR dealership since moving here 10 years ago! Rob Taylor helped me with all my auto questions/service and now Mason has been my “go to guy” and always makes sure my experience More

by SCGRIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Nov 18, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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