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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

November 17, 2022

Chuck is always awesome to work with! The whole Rohrman team is great. Only place to buy a Toyota! More

by jkl.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Austin, Annette Mattocks, ZAC KINCH, Ben Streitmatter
Report | Print
Nov 18, 2022 -

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 17, 2022

I just moved here and always go to dealer shop and I was pleased with my service More

by cinde.moriarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Nov 18, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 15, 2022

Courteous, friendly staff. In and out in a timely manner. Would reccomend to others. Thanks. More

by Rossman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Sonya Johnson
Report | Print
Nov 15, 2022 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

November 13, 2022

We worked with Josh who gave us an excellent price for our 2018 TOYOTA HIGHLANDER & he was very friendly & he referred us to Jed when we told him that I was looking for a used vehicle! Jed was very helpf More

by Mkg325
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JEDADIAH SEKUTERA
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Nov 13, 2022 -

Mkg325 responded

Was very pleased overall with our used car sale

November 12, 2022

The repair center offers excellent service and high respect for customers. I had good experience with the staff there More

by Zhanyuanjzhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Sonya Johnson
Report | Print
Nov 14, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2022

The service I received for my RAV4 was great. I waited at the dealership for the work to be completed. I was updated several times before my car was finished. Everyone was very pleasant and helps More

by russell-p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Sonya Johnson
Report | Print
Nov 12, 2022 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

November 11, 2022

After purchasing vehicle I noticed windshield was cracked and chipped and they refused to replace it Definitely not happy More

by Val.mahan98
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Dalton Miller, ZAC KINCH, Dakota Rogers
Report | Print
Nov 15, 2022 -

Bob Rohrman Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 11, 2022

As always, my scheduled service was convenient, fast and comfortable. The work was done before I knew it while I took advantage of the fast wifi and comfortable customer waiting area. More

by TRENTKLINGERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Nov 12, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Trent, and we look forward to working with you again.

November 07, 2022

Nice place. Bought a used truck, dealt with Trevor Oakes in sales. Had a easy no stress transaction. Honest and straight forward.. Thanks Again More

by prattg4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Oakes, Travis Thayer
Report | Print
Nov 07, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Trevor and our team here at Bob Rohrman Toyota are glad to have you as a customer.

November 06, 2022

Larry Rainford has a no pressure, very personable sales approach. He answered all my questions and provided all documentation he had on the vehicle. Felt like I had known him for a long time. Extremely hap More

by mwells9801
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Drew Vance
Report | Print
Nov 07, 2022 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

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