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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

January 15, 2023

nice car getting 40 mpg every one was very nice very good service good payment with toyota More

by PROUDPURDUEMOM6287
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Drew Vance, Monte Gates
Jan 15, 2023 -

Bob Rohrman Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2023

When I walked through the door everyone met me with a smile and kind greeting. Larry Rainford helped me narrow my search and educate me about all of my options. I had never purchased a car without my l More

by Mkrsn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Daniel Comus, Brock Odle
Jan 15, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Larry here at Bob Rohrman Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

January 14, 2023

Kept me updated as my car was coming! Very helpful and answered all my questions. More

by alexanderbest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Ben Streitmatter
Jan 14, 2023 -

alexanderbest responded

👍

January 14, 2023

They were a great team to work with. They were knowledgeable about everything to be expected and their processes, from scheduling, test-driving, trade-in offer, financing options, and fi More

by WJAGGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson, Ben Streitmatter, Travis Thayer
Jan 15, 2023 -

Bob Rohrman Toyota responded

Congratulations on your new vehicle and thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

January 14, 2023

The staff is professional. They make sure you are comfortable if waiting in the waiting area. If you leave your vehicle you are keep informed of pick up time. More

by AWOODEN48
Recommend Dealer
Yes
Employees Worked With
Outstanding service from all staff I worked
Jan 15, 2023 -

Bob Rohrman Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

January 14, 2023

Recommended over $1,000 in procedures that are not necessary (irrefutable evidence available). There is at least ine shyster in service area that does NOT belong in a Toyota dealer. This is the kind More

by Jorge
Recommend Dealer
No
Employees Worked With
Philip
Jan 14, 2023 -

Bob Rohrman Toyota responded

Hi Jorge. I am sorry to hear about your recent service experience. The Service Manager Maddie would like to further discuss your experience if you have a moment. Her email is Maddie.barton@rohrmanauto.com

January 13, 2023

Very personalized service. Efficient, accurate and relatively quick. A good investment, not too expensive, for your vehicle. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
Jan 15, 2023 -

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 13, 2023

Went in for a recall repair. A gentleman was waiting as I drove in. Introduced himself, gave me a time line, and escorted me to the waiting area. As with any repair, other thi More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Plantenga
Jan 15, 2023 -

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 08, 2023

Pleasant experience every time I need to get my Toyota serviced. Good communication and short wait times. More

by PFITZHUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson is the best! , Maddie Barton
Jan 08, 2023 -

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 08, 2023

Always appreciate the attention to they put into meeting the customer’s expectations. Keep it up! More

by RGRIFFITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Dovolis
Jan 09, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

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