Bob Rohrman Toyota
Lafayette, IN
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1,660 Reviews of Bob Rohrman Toyota
When I walked through the door everyone met me with a smile and kind greeting. Larry Rainford helped me narrow my search and educate me about all of my options. I had never purchased a car without my l smile and kind greeting. Larry Rainford helped me narrow my search and educate me about all of my options. I had never purchased a car without my late husband, and I didn’t know where to start. He spent much time to reassure me that we would get through this journey together. I eventually knew I wanted the Hylander. I am so very delighted with my new car. Thank you Larry! More
They were a great team to work with. They were knowledgeable about everything to be expected and their processes, from scheduling, test-driving, trade-in offer, financing options, and fi They were knowledgeable about everything to be expected and their processes, from scheduling, test-driving, trade-in offer, financing options, and final paperwork, just seemed very seamless. I was honest about my trade-in hopes from the beginning and while the final trade-in offer wasn't what I had fully hoped for, I felt like it was a fair-minded offer. Then once we decided to accept it and for a purchase with you Kaylee and Ben both helped us by offering to lower the price on a couple vehicle care/protection packages that we wanted which put them within our more affordable reach. Overall, great experience. I felt your team was very nice and treated us very fairly. I will easily consider being a return customer whenever I'm ready for my next vehicle purchase! More
The staff is professional. They make sure you are comfortable if waiting in the waiting area. If you leave your vehicle you are keep informed of pick up time. They make sure you are comfortable if waiting in the waiting area. If you leave your vehicle you are keep informed of pick up time. More
Recommended over $1,000 in procedures that are not necessary (irrefutable evidence available). There is at least ine shyster in service area that does NOT belong in a Toyota dealer. This is the kind necessary (irrefutable evidence available). There is at least ine shyster in service area that does NOT belong in a Toyota dealer. This is the kind of contact that will give Toyota a bad name. I am not sure who is responsibke for the attempted scam. I am not rating Phillip because I don't know if he was party to the issue. More
Went in for a recall repair. A gentleman was waiting as I drove in. Introduced himself, gave me a time line, and escorted me to the waiting area. As with any repair, other thi A gentleman was waiting as I drove in. Introduced himself, gave me a time line, and escorted me to the waiting area. As with any repair, other things were brought up after inspection, but they were minor and added no time to my wait. More