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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

January 21, 2023

Bob Rohrman Collision Repair Center staff was very helpful with quality repair work, thank you. More

by F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
Report | Print
Jan 21, 2023 -

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 21, 2023

Everyone bent over backswards to help us get our new truck. Everything was great and would recommend them to anyone More

by JOYCEGODVEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Drew Vance
Report | Print
Jan 23, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review, Joyce! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Bob Rohrman Toyota are glad to have you as a customer.

January 21, 2023

Service was great. The records aren’t updating and I still have to correct name and information almost in every engagement More

by ehrlichmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Rohrman
Report | Print
Jan 23, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 20, 2023

Very efficient nice people clean friendly on time got the job done good job I think More

by Joakoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
Report | Print
Jan 21, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 20, 2023

They worked me into their schedule without an appointment, and i really appreciated that so that i could drive out of town with no safety issues. More

by Debby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Its been weeks since the appt, i dont remember the names.
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Jan 21, 2023 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota, Debby. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 20, 2023

The dealers were very helpful in assisting me in the purchase of this vehicle. Thank you :) More

by bwholt35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Vance, Dakota Rogers, Mike Pilkington
Report | Print
Jan 21, 2023 -

Bob Rohrman Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 20, 2023

Used cars are clean however day we bought our car we had to have it towed back 1.5 to the dealership when exhaust started filling the inside because no one did a proper inspection to notice it needed a new More

by LBHOWLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Levi Evans, Jeremy Brown, Mike Pilkington
Report | Print
Jan 24, 2023 -

Bob Rohrman Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 18, 2023

Wonderful experience. Fast. Efficient. Transparent. I will definitely be recommending them to all my friends and family. More

by Tundra dude 2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZAC KINCH, Ben Streitmatter, Brock Odle, Mike Pilkington, Monte Gates
Report | Print
Jan 19, 2023 -

Bob Rohrman Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

January 17, 2023

always excellent, expedient, friendly service, bought the vehicle here and will continue going to this dealership for all service and new vehicle needs More

by KAREN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Thompson, Kaden Price, Travis Thayer, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga, Matthew Yero
Report | Print
Jan 18, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Karen, and we are thrilled that you found your experience with us here at Bob Rohrman Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2023

Very pleasant and informative. Short waiting time. Washed my car. All staff were very nice. More

by jonesdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton, Gabe Cary
Report | Print
Jan 18, 2023 -

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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