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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

February 19, 2023

Dalton Miller was our sales representative (assistant buyer, really), and he did not disappoint! Dalton was professional through the whole process and kept his word. He had good communication before the More

by EddieV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Miller, Ben Streitmatter
Feb 20, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business, Eddie, and hope to see you again soon!

February 19, 2023

They were ready for us when we got there for the appointment car was what it was advertised to be we are very happy with the purchase More

by Camero 15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Vance, Dakota Rogers, Monte Gates
Feb 20, 2023 -

Bob Rohrman Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

February 19, 2023

Easy to work with on all aspects Very satisfied with everyone Gladly use them again and will recommend them for anyone to purchase a Toyota More

by TKREPTON
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Thayer, Rayme Ehle, Monte Gates
Feb 20, 2023 -

Bob Rohrman Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 17, 2023

I wanted to share how my experience working with Matthew Baxter and Bob Rohrman has exceeded all expectations. He was thorough, helpful and very good with follow up. The team in service couldn't have bee More

by JAMIEWILSON0620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Thompson, Kaden Price, Matt Baxter, Levi Evans, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga, Matthew Yero, Jeremy Brown
Feb 18, 2023 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Matt here at Bob Rohrman Toyota.

February 17, 2023

Everyone that we spoke with were friendly and helpful. Matt Baxter our salesperson was great. My wife and I were very unhappy with how long it took to complete the deal. We were at the dealership for o More

by TMBREEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Drew Vance, Matt Baxter, Monte Gates
Feb 21, 2023 -

Bob Rohrman Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

February 17, 2023

Dalton, Levi and Ben all made this a smooth transaction. I was hesitant at first about going two hours from home to buy a car, but I would definitely do it again with this group. More

by JJENKINS330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Miller, Ben Streitmatter, Levi Evans
Feb 18, 2023 -

Bob Rohrman Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dalton, Ben, and Levi met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

February 16, 2023

I went in w a dead battery. Supposedly they jumped it to get my car there. But then asked me if I wanted my battery checked w/o warning me that they would charged $70 to connect More

by APPIECHOTA224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Thompson, Kaden Price, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga, Matthew Yero
Feb 20, 2023 -

Bob Rohrman Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 12, 2023

I really enjoy visiting Bob Rohrman Toyota. They treat their customers as if they are their friends More

by Mahesh
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Drew Vance, Monte Gates
Feb 12, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Toyota!

February 12, 2023

They were very professional and patient with us went through proximity 5 vehicles before we chose the one that we liked Work with this on our financing And so far extremely happy with the vehicle More

by Sherrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stone Dalton, JEDADIAH SEKUTERA, Mike Pilkington
Feb 12, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

February 12, 2023

5 star! Service on my car was an amazing experience! Staff was excellent! My car was completed before the estimated time. Extremely clean waiting room. More

by karen.price0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not see the gentleman that helped me. Assisted me. My memory is not what it use to be. He was excellent!!
Feb 12, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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