Bob Rohrman Toyota
Lafayette, IN
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1,660 Reviews of Bob Rohrman Toyota
Well, my opinion was really good until I looked at my finance paperwork a few days after the deal was complete. Now, my opinion is extremely low. My interactions with Jedediah Sekutera and Stone Dalton w finance paperwork a few days after the deal was complete. Now, my opinion is extremely low. My interactions with Jedediah Sekutera and Stone Dalton were positive and I have no issues with them. The finance department is a different story. We had an agreed upon price of $13,750 plus sales tax, but that’s not what the financing ended up being. I was overcharged by $700. I guess I let my guard down and missed the breakdown of pricing and was fooled by the typical finance departments number games. I am way too mad about this to even confront the dealership about it, so I decided to cut my losses and move on. However, I will not return to any Bob Rohrman dealerships and I will tell anyone that will listen to me about my experience. More
I am very frustrated because I came in for an oil change and it took 1 1/2 hours to get an oil change. I had an appointment for 10:30 and told them I needed to pick up my granddaughter at 12:00. I was told and it took 1 1/2 hours to get an oil change. I had an appointment for 10:30 and told them I needed to pick up my granddaughter at 12:00. I was told that it would be done before 12:00. I got my car at noon . I try to go to the dealership to get my service done but with this experience I might consider going somewhere else. I probably won’t but I’m considering it More
I can not believe the 5 STAR Service I received! They let me know the moment I pulled onto the drive they were going to give me excellent service and they did not disappoint! I received a video insp They let me know the moment I pulled onto the drive they were going to give me excellent service and they did not disappoint! I received a video inspection of my vehicle and the technician was so informative, showed the measurements and even complimented how well I take care of my car! I will be going back to Rohrman Toyota for all my service needs! They set the bar high! Thank you for caring! More
Friendly service! They were flexible in meeting me at times when I was available. They were also considerate of my needs and helped me choose the right car. They were flexible in meeting me at times when I was available. They were also considerate of my needs and helped me choose the right car. More
We have dealt with Chuck Austin through 5 Priuses. Chuck’s bottom line is “The deal either makes sense or it doesn’t.” Our service experience at Bob Rohrman Toyota has been top notch. All of our Prius Chuck’s bottom line is “The deal either makes sense or it doesn’t.” Our service experience at Bob Rohrman Toyota has been top notch. All of our Priuses have been dependable with no mechanical issues. More