Bob Rohrman Kia
Lafayette, IN
Filter Reviews by Keyword
By Type
937 Reviews of Bob Rohrman Kia
Very pleasant to work with. I was kept up on what was going on with my vehicle, asked if I wanted the recommended service done, & treated with the utmost respect. going on with my vehicle, asked if I wanted the recommended service done, & treated with the utmost respect. More
There is not enough room here to talk about the sales department and the great blunders that happened there. But, The Service department is OUTSTANDING!!!!! They were very accomadating in getting my car department and the great blunders that happened there. But, The Service department is OUTSTANDING!!!!! They were very accomadating in getting my car in for service and working with me on the repairs needed. I cant say enough good things about Joe and Jerry for getting my car in and getting me back to work while they repaired my car. More
Pleasant, knowledgeable, understanding. Not enough money for all the things to be fixed. Helped inform me which ones were critical which could wait a few months. for all the things to be fixed. Helped inform me which ones were critical which could wait a few months. More
Great short notice service and welcoming attitude. Nice facility and happy with our Rohrman KIA. We also appreciate the heads up on a possible alignment issue. facility and happy with our Rohrman KIA. We also appreciate the heads up on a possible alignment issue. More
Staff were very friendly and explained things after they checked out the car, but they did not explain to me how much just the diagnostic was before they did it. That may be something mentioned when schedul checked out the car, but they did not explain to me how much just the diagnostic was before they did it. That may be something mentioned when scheduling appt or when you get there.. I already drove an hour from Indy for them to tell me what I already knew what was wrong. I know they have to confirm it, but a heads up would have been nice. I thought it took a bit of time to bring my car up after they said they would need to order the part. More
I haven't been able to visit this dealership because it's over two hours one way. Spencer has been great help. Just waiting on my wife!!!! over two hours one way. Spencer has been great help. Just waiting on my wife!!!! More
Always so pleasant and professional. Never try to get you to do extra service that day. Tell you what needs done for future. Highly recommend. to do extra service that day. Tell you what needs done for future. Highly recommend. More
They got me in last minute, which I appreciated. I wasn’t sure where to go when I arrived but Spencer walked me back to service and everyone was very friendly! sure where to go when I arrived but Spencer walked me back to service and everyone was very friendly! More
I was able to secure a winterization and oil change service appointment within a couple of days of calling. Joe was sure to explain everything fully and was very gracious. The service was completed i service appointment within a couple of days of calling. Joe was sure to explain everything fully and was very gracious. The service was completed in a very timely manner. More