Bob Rohrman Kia

They were able to see me on short notice. The battery replacement took a little longer than they said, but it was still a relatively quick job. I haven’t had any further problems, and I’d be comfortable replacement took a little longer than they said, but it was still a relatively quick job. I haven’t had any further problems, and I’d be comfortable returning in the future. More

The staff did not follow posted guidelines for wearing masks. Several employees came from the repair area through the waiting room to use the rest rooms without wearing masks. Additionally, in spite of masks. Several employees came from the repair area through the waiting room to use the rest rooms without wearing masks. Additionally, in spite of the long period of construction, no clear signs are posted regarding where to enter and park cars for service. It seems every time I bring my car in for an oil change there are several "manufacturer recommended" add-ons that extend the time and increase the costs. More

Started out kind of confusing but things got back on track I still don't know wether or not I got the voucher and military discount, I would like to be informed about the voucher and military discount p track I still don't know wether or not I got the voucher and military discount, I would like to be informed about the voucher and military discount please, but overall really impressed. More

They were very helpful and knowledgable. Very friendly They were very helpful and knowledgable. Very friendly customer service! I would recommended to my family and friends. I love my kia sorrento. Th They were very helpful and knowledgable. Very friendly customer service! I would recommended to my family and friends. I love my kia sorrento. Thank you! More

Kia recommends a tire rotation with the first service. With the purchase of my new 2020 vehicle I was told the first service is complementary. Upon completion of my first "service" at Rohrman Kia they inf With the purchase of my new 2020 vehicle I was told the first service is complementary. Upon completion of my first "service" at Rohrman Kia they informed me a tire rotation is not included. They changed the oil and tried to sell me stuff!?! Great job not. Justin Anderson is the only thing good about the place More

After many trips and communications over several months with a different dealership, I called and spoke with Reagan in service and she got me taken care of in less than a week for my recall... Very profess with a different dealership, I called and spoke with Reagan in service and she got me taken care of in less than a week for my recall... Very professional and supportive with my needs. More

Very great place to buy a can and the people are the best of the best. Spencer is the sales person who did a great job. Thanks again to you all!!!! of the best. Spencer is the sales person who did a great job. Thanks again to you all!!!! More

Was excited to get a text reaching out for my recalls. Hoping this experience was better! Unfortunately customer service is still horrible!! Raegan was very nice. Unfortunately her coworker treated me the Hoping this experience was better! Unfortunately customer service is still horrible!! Raegan was very nice. Unfortunately her coworker treated me the same way he did the last time I was in...he is why I don’t use your service department except fir this recall!! More

1... Apparently getting a car wash with service is no longer offered 2... They wanted $48 to replace the license plate light on my Kia longer offered 2... They wanted $48 to replace the license plate light on my Kia More

I dealt with Reagan in the service department. She was very very nice. This was warranty work and since I haven’t received my paperwork I don’t know what was done. But whatever it was it was done quickly. very very nice. This was warranty work and since I haven’t received my paperwork I don’t know what was done. But whatever it was it was done quickly. More