Bob Rohrman Kia
Lafayette, IN
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937 Reviews of Bob Rohrman Kia
They were super nice and helpful ,and treated us really good as for what are needs were, Joe done a really great job doing the best he could for us , we were super satisfied good as for what are needs were, Joe done a really great job doing the best he could for us , we were super satisfied More
I just purchased my first KIA. Not from you, but it's still a KIA. So I thought what better place to service my KIA that Bob Rohrman KIA. Reagan is amazing. She helped me every step of the way. I love my still a KIA. So I thought what better place to service my KIA that Bob Rohrman KIA. Reagan is amazing. She helped me every step of the way. I love my new car. It's the nicest and newest vehicle I've ever owned. I'll be taking great care of by lovely Blue Angel. I was told that I have a very good vehicle and that it will last me quite a while. Thank you and see you July! More
Bought car for $9k. Engine light came on 2K miles later and was told it needs $3500 in repair. Needs catalytic converter and 1 cylinder is not firing not including $3K in font end and rear shocks. Was told and was told it needs $3500 in repair. Needs catalytic converter and 1 cylinder is not firing not including $3K in font end and rear shocks. Was told when we bought the car that it had been through service to be inspected. Not sure that happened! More
Service was prompt and service representative kept me updated throughout the process via text and one on one , waiting area was clean and comfortable, beverages available updated throughout the process via text and one on one , waiting area was clean and comfortable, beverages available More
I was told when I checked in that my vehicle had a recall and when I left I wasn't informed if it was fixed. I also was given a BOOK of issues on a car that is only 2 years old. Seems that almost everything and when I left I wasn't informed if it was fixed. I also was given a BOOK of issues on a car that is only 2 years old. Seems that almost everything that could be wrong with the car didn't pass the inspection that the service technician tested. The total estimate to fix all of the issues was over $1100. The car just turned over 40,000 miles. How can a car have that many issues and need that much work to stay in optimal driving condition? I didn't realize I bought such a lemon. The service department used to offer a free oil change after purchasing so many, but I wasn't offered to have my key tag punched. Maybe they aren't doing that anymore since they have the updated service department. Free oil changes are no longer an option after spending $300 on this service. I don't suppose I should come back after giving a nominal review. More
It was easy to make the appointment, customer service was good and the waiting area was clean. I appreciated the coupon which helped my cost be lowered. was good and the waiting area was clean. I appreciated the coupon which helped my cost be lowered. More
Inquired about a used KIA listed online. Staff was very helpful, making a video of car for me. They had car warmed up and ready to test drive when I arrived. Made a good deal, and in-and-out in one morning helpful, making a video of car for me. They had car warmed up and ready to test drive when I arrived. Made a good deal, and in-and-out in one morning. 👌 More
Sales person was very helpful over the phone. I drove over an hour to see the vehicle, and it was what I was looking for. He was helpful and had it ready for me to test drive when I arrived. Everyone t over an hour to see the vehicle, and it was what I was looking for. He was helpful and had it ready for me to test drive when I arrived. Everyone there made sure my experience was first class. More
The service team was very forthcoming with information. We appreciate their thoroughness with my engine replacement. We could ask for a better response to my immediate need. Jerry (Gerry) deserves a raise We appreciate their thoroughness with my engine replacement. We could ask for a better response to my immediate need. Jerry (Gerry) deserves a raise his thoughtfulness and personal touch on how he handles customers are surefire ways of enhancing customers experience. Kudos to the management for hiring such a guy. He makes you feel at ease and considered. More
Very pleasant experience. Employees were friendly and knowledgeable. Was given a paper listing all services that had been performed explaining all the items my vehicle would be in need of at a later date knowledgeable. Was given a paper listing all services that had been performed explaining all the items my vehicle would be in need of at a later date. More