Back

Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

Directions

By Type

937 Reviews of Bob Rohrman Kia

September 11, 2021

You are definitely going to walk out of there with a car! Victor is great and so is whole team! Thank you all so much. More

by Kiaramoore18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor in financing , Aaron South
Sep 12, 2021 -

Bob Rohrman Kia responded

Thank you, Kiara, for your business and this review. We're happy to hear Victor was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 11, 2021

I would recommend Rohrman with reservations. Service on my cars has always been great. However, I had leased a 2018 Kia for 4 years with the eventual intent to buy it at the end of lease. When I went to do More

by BECKGEBECK2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Vandeveer
Sep 12, 2021 -

Bob Rohrman Kia responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

September 11, 2021

My car had broken down on the highway. I was from out of town. I had my vehicle towed to the nearest Kia dealership. Not only did they take care of my Kia but they helped me maintain a sense of normalcy bac More

by Tam G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Sep 12, 2021 -

Bob Rohrman Kia responded

Thank you for choosing Bob Rohrman Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 10, 2021

Very nice experience, in the same day I went to see them I got my new car! Randi was very Kindly in all the process. Thank you very much! More

by Jonatan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi Rodriguez
Sep 12, 2021 -

Bob Rohrman Kia responded

Thanks for your feedback on your recent visit to Bob Rohrman Kia. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience with Randi. We hope you will continue to enjoy your new vehicle!

September 09, 2021

They quickly found the problem. They also had what was needed to fix it on hand and were able to quickly get me back on the road. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember any names but everyone I talked to was excellent.
Sep 09, 2021 -

Bob Rohrman Kia responded

Kevin, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2021

We were very pleased with our experience with the service department. Everyone was very kind and polite. My husband had a medical appointment and the service team was terrific at getting us in and out in ple More

by drthy19537172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson
Sep 09, 2021 -

Bob Rohrman Kia responded

Thank you for your very kind review. Justin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

September 08, 2021

Not sure why I’m doing a service department review. I haven’t had any services done. I bought a used car. Not a great deal but I needed a car and this one suits my needs. More

by JMFC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Aguilar
Sep 25, 2021 -

Bob Rohrman Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

September 04, 2021

Patrick was extremely helpful in getting me in and out quickly. His customer service was top notch, along with everybody else in the dealership I dealt with. More

by jlyoust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiden Caposieno, Patrick Hertz, Autumn Beliveau
Sep 07, 2021 -

Bob Rohrman Kia responded

Thank you for the kind words for Patrick in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance.

September 01, 2021

Did not work with me on price or point out areas of damage. Took a long time to process. No oil change sticker to verify oil was changed. More

by gibson.joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaden Price, Jalen Moore
September 01, 2021

This business is unprofessional and unorganized. The music in the showroom was ridiculously loud. It took 90 minutes to finalize the purchase when it should take no more than 45 minutes. More

by dmhoward
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moises Villa
Sep 01, 2021 -

dmhoward responded

.

...
56
...