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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

September 01, 2021

This was the best car buying process that I. have every experienced! I have purchased many vehicles but never enjoyed the interaction with the staff of any dealership as much as this purchase. My husband a More

by MSUMMERS8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron South, Garrett McDonald, Daniel Ramirez
Sep 01, 2021 -

Bob Rohrman Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

September 01, 2021

I called dealership in am to talk pricing on car they didn't call back just text. Then text and said they couldn’t do more and it’s a sellers market. I called spoke to manger he helped. Told them I wou More

by bbaird21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Diaz, Autumn Beliveau
September 01, 2021

I restored my evaluation of price. When all of the back and forth was done it was exceptable. It was getting to that point that was frustrating More

by johnbufkin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gwen McDonald, Tony Aguilar, Jalen Moore, Randi Rodriguez
Sep 18, 2021 -

Bob Rohrman Kia responded

John, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

September 01, 2021

Our experience was fantastic, your team was professional and very knowledgeable and answered all our questions. I highly recommend your dealership to anyone looking to purchase a new vehicle. No pressure sa More

by TYOUNG17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell , Brittany Chilton, Robert Diaz, Mitch Evans, Tony Aguilar
Sep 01, 2021 -

Bob Rohrman Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Kia. We appreciate your business and hope to see you again soon!

August 30, 2021

Disappointed in KIA engine using oil. Kia customer Disappointed in KIA engine using oil. Kia customer service representative was very cordial and accommodating. Overall good service. Took longer than More

by ABN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Aug 30, 2021 -

Bob Rohrman Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Kia. Please don't hesitate to reach out if you need anything else.

August 28, 2021

I went in yo have the speakers replaced. They were nice and the speakers worked great. The only issue I had was the first so many times of getting in the car it smelled badly like smoke. More

by calebjorden31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gallegos, Brittany Chilton
Aug 28, 2021 -

Bob Rohrman Kia responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.

August 27, 2021

Patrick was very helpful when it came to get my extra key. A lot of confusion with online appointments and Patrick took care of me. More

by jstephany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Diaz, Patrick Hertz
Aug 27, 2021 -

Bob Rohrman Kia responded

We are very happy Patrick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 27, 2021

Friendly courteous staff. Pleasure doing business with them. Beautiful showroom fast service with no surprises found just what we were looking for Delivered it the next day More

by HIPAULAPOO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Diaz, Tony Aguilar
Aug 27, 2021 -

Bob Rohrman Kia responded

Thank you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate you choosing Bob Rohrman Kia and look forward to having you as one of our valued customers for many more years to come!

August 27, 2021

Frankie was super personable and made the short experience memorable. I’ll gladly use Rohrman Kia service again. Thanks for a great visit and service! More

by dsmith4888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Aug 28, 2021 -

Bob Rohrman Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frankie and the team met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to seeing you again!

August 26, 2021

When I walked in to the dealer I was immediately greeted by Daniel, the rest of the staff was really friendly and accommodating. I feel the sales team went above and beyond to ensure I was comfortable with More

by Jarredowens72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen Moore, Daniel Ramirez
Aug 27, 2021 -

Bob Rohrman Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Daniel and the team. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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