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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

September 27, 2021

I loved the customer service from Kaden, he was cordial and helpful all the way More

by BRANDONMASON202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaden Price
Sep 27, 2021 -

Bob Rohrman Kia responded

Brandon, It's great to hear that Kaden and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Kia!

September 25, 2021

Great dealership they found the car I wanted, Randi kept me updated on arrival dates. More

by emilee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McDonald, Randi Rodriguez
Sep 26, 2021 -

Bob Rohrman Kia responded

It's fantastic to hear that Randi provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Kia!

September 23, 2021

Horrible car sat 5 days with no response or contact stated was spark plugs picked up car Check engine light still on. Was told new problem now want an additional 1000 to fix More

by Rklandes45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Brown
Oct 10, 2021 -

Bob Rohrman Kia responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

September 22, 2021

Much improved waiting area. I was able to work on my laptop while I waited on my oil change. Only suggestion would be to add drink vending machine and maybe a tv tuned to news station. All service dep More

by Calli882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson
Sep 23, 2021 -

Bob Rohrman Kia responded

Calli, Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience!

September 21, 2021

Kaden took good care of us and showed us several options before working with us on price for the new vehicle we ultimately purchased. More

by kkenned12
Recommend Dealer
Yes
Employees Worked With
Kaden Price
Sep 21, 2021 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kaden and our team, and we look forward to working with you again.

September 21, 2021

clint was the salesman i wroked with, he was very helpful for being new to the car business i was very satisfied with working with him, the used sales manager on the other hand was a complete jerk! very rude More

by rhettdavis2017
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trey Rohrman, Jeremy Nowling, Garrett McDonald, Patrick Hertz, Clint Garriott, Trey Rohrman
Oct 09, 2021 -

Bob Rohrman Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 21, 2021

Friendly service for the Sorento and helpful staff assistance throughout the appointment.. I will be back More

by MIKE64ABBOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Sep 22, 2021 -

Bob Rohrman Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Kia!

September 21, 2021

Everyone was so nice to us. Treated us like family! Would and do recommend to everyone! We walked in on a fluke. We wasn’t dressed in our best at all and we was actually little sweaty being outside mo More

by GOOBER_GOLDBERG2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell , Gwen McDonald, Daniel Ramirez, Clint Garriott
Sep 22, 2021 -

Bob Rohrman Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well with Clint and we hope you enjoy your new vehicle. We truly appreciate your feedback!

September 21, 2021

We were thrilled with our experience at Kia. Clint was helpful and very friendly and got us the payment range we needed. More

by Jon M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Vandeveer, Clint Garriott
Sep 22, 2021 -

Bob Rohrman Kia responded

Thank you, Jon, for your business and this review. We're happy to hear that Clint and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know.

September 20, 2021

Great service, nothing else to say. Thank you and have a great day. Good bye More

by KRISTINAPRZYBYLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Sep 20, 2021 -

Bob Rohrman Kia responded

Kristina, Thank you for taking the time to share your feedback with us. Frankie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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