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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews
Call Dealership (765) 250-5220

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

October 02, 2021

Pleasant people. Aaron was a nice young man. Finance was great too. Overall a great dealership. More

by MIKE@MBRANDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron South, Autumn Beliveau, Kaden Price, Tony Aguilar, Jalen Moore
Report | Print
Oct 03, 2021 -

Bob Rohrman Kia responded

Thank you for taking the time to write this review and let Aaron know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Kia are glad to have you as a customer.

October 02, 2021

Drove two hours to buy a car from Alejandro experience Drove two hours to buy a car from Alejandro experience was great, quick and easy! More

by joannbishop70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
Report | Print
Oct 03, 2021 -

Bob Rohrman Kia responded

Joann, Congratulations on your new vehicle! We are so glad that Alejandro had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 30, 2021

I had a wonderful experience at your dealership. Your sales staff was very helpfuland extremely nice More

by RINKERANDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron South, Logan Plantenga
Report | Print
Oct 01, 2021 -

Bob Rohrman Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2021

Nice helpful good energy and if u don’t understand they give u good detail of any vehicle u trying get or looking at very helpful More

by PATRICKMORROW50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Vandeveer, Clint Garriott
Report | Print
Oct 01, 2021 -

Bob Rohrman Kia responded

Thank you so much for taking the time to share your feedback with us, Patrick. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 30, 2021

Very professional, courteous and informative. Process to purchase was very smooth, great staff, willing to work with you. More

by SL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi Rodriguez
Report | Print
Oct 01, 2021 -

Bob Rohrman Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

September 30, 2021

Takes good care of his guest makes sure he gives all the info that he can More

by Pshackael13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron South
Report | Print
Sep 30, 2021 -

Bob Rohrman Kia responded

Here at Bob Rohrman Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 29, 2021

The staff were friendly and helpful throughout the whole service process. They communicated and kept me aware of what was going on with the repair process. More

by Mmcarpenter4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Report | Print
Sep 30, 2021 -

Bob Rohrman Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

September 28, 2021

We almost didn't complete the buying process, and walked out. Jalen Moore Is the most unprofessional person we have ever dealt with. We don't appreciate a salesman talking down to us. We definitely will not More

by OEHMEN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan Plantenga, Jalen Moore, Clint Garriott
Report | Print
Oct 15, 2021 -

Bob Rohrman Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 28, 2021

A few folks there not to professional. Sad to say I felt they made the salesmen stereotype true. More

by MORGANC0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Evans, Tony Aguilar
Report | Print
Oct 15, 2021 -

Bob Rohrman Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 27, 2021

We visited KIA service center to get a second set of keys for a car we purchased last week. More

by Jon M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Report | Print
Sep 27, 2021 -

Bob Rohrman Kia responded

We sincerely value your business, Jon. We look forward to serving you again in the future. Thank you for taking the time to share your feedback with us.

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