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Bob Rohrman Honda

Lafayette, IN

4.6
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

July 25, 2021

Excellent service. They noticed that we were due a free oil change and gave that to us. Every one was very courteous and they got us in quickly as we were leaving town and just noticed that the service wa More

by HORSTMAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Jul 26, 2021 -

Bob Rohrman Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you again for choosing Bob Rohrman Honda, we look forward to having you as one of our valued customers for many more years to come!

July 24, 2021

Absolutely an amazing experience, Chris Minks was amazingly helpful, This was my first brand new car and he made it such a wonderful experience for me,I really can't wait to come back for my next car More

by MELISSAM29118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS MINKS
Jul 26, 2021 -

Bob Rohrman Honda responded

Melissa, Thank you! Chris and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Honda.

July 21, 2021

Chris White was professional, friendly and knowledgeable. Made us feel at ease and welcome. We had no issues with our test drive or purchase of our Passport. More

by PAPAWMARK1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris White
Jul 21, 2021 -

Bob Rohrman Honda responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback. We hope you're enjoying your new Passport!

July 21, 2021

Very nice and understanding. The personnel were all very helpful. They always keep my vehicle in good shape. I am always able to get service When needed. More

by lange_5_999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person that was my contact was very nice and helpful. , Adam Adrian
Jul 21, 2021 -

Bob Rohrman Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 21, 2021

Excellent treatment, good service and I love my new car, thank you for your attention I highly recommend it they have many models and prices More

by LAEMOLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Staley
Jul 21, 2021 -

Bob Rohrman Honda responded

Here at Bob Rohrman Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 21, 2021

Not sure why it happens, but this location seemingly forgets about me each time I am there. 4 hours for an oil change. When I went to check I was told I had to wait on some person who was with another More

by cmelchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't recall her name
Aug 07, 2021 -

Bob Rohrman Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to try to turn it around for you.

July 20, 2021

Jodan was very nice when was processing my car. My back license plate was unable to come off and I live in Illinois and we need both front and backplates. Someone was supposed to be checking on it for me a More

by BSG32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan and Dan
Jul 20, 2021 -

Bob Rohrman Honda responded

It's good to hear that Jordan provided you with great customer service while assisting you with your purchase. However, we apologize for the delay with your license plate. Please feel free to reach out to management directly to discuss. Our goal is to make sure everyone who walks through the door leaves happy and we'd like to resolve this issue. Thank you for choosing Bob Rohrman Honda!

July 20, 2021

I enjoyed working with Bob Rohrman Honda. They were pretty easy to work with and were fair. My only complaint is that they seemed disorganized. I worked with at least 4 different people in the process, More

by Nathananael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Keener
Jul 21, 2021 -

Bob Rohrman Honda responded

Thank you so much for choosing Bob Rohrman Honda, we appreciate your business and your feedback! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 19, 2021

Jennifer and Billy saved me on a Saturday when I had car trouble while traveling with a group of Girl Scouts. They fit me in to the busy schedule, sourced a part locally, and got it done before closing time More

by ale62406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Billy
Jul 19, 2021 -

Bob Rohrman Honda responded

Thank you for taking the time to share your thoughts on working with Jennifer, Billy and our team. We're glad to hear we delivered such a great experience!

July 19, 2021

They told me I needed new brakes and then on the paperwork they never looked at my brakes I need a new air filters they only had one in stock I went to a local heart auto store More

by mlp519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Adrian
Aug 05, 2021 -

Bob Rohrman Honda responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

Aug 07, 2021 -

mlp519 responded

Yes i will be available to speak with I bought my Element through your dealership and most services are completed by your service department

Aug 07, 2021 -

mlp519 responded

Yes i will be available to speak with I bought my Element through your dealership and most services are completed by your service department

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