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Bob Rohrman Honda

Lafayette, IN

4.6
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

May 13, 2022

Got a service alert from car. I didn't have an appointment, NO problem! They took my car right in to check it out. Everything was good to go in less than 10 minutes. Soo glad I s More

by Linda'sCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
May 13, 2022 -

Bob Rohrman Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Honda.

May 12, 2022

Great sales experience with Justin Curry (his first day on the sales floor!) He went above and beyond my expectations. He did absolutely everything he could possibly do. Graham Kennedy did a superior jo More

by FIUYA21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Curry, Graham Kennedy
May 12, 2022 -

Bob Rohrman Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Honda!

May 12, 2022

Chuck was an amazing salesman to work with. He was very honest and very responsive to any questions or concerns! More

by JON.LOCKHART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Myers
May 13, 2022 -

Bob Rohrman Honda responded

Jon, thank you so much for choosing Bob Rohrman Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 12, 2022

Service is always great! Easy to make appointments and wait time once there is minimal. Kyle, our sales rep is alway outstanding!! We won’t use anyone but him to buy our cars More

by MARILYNREEVES5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denny, Adam Adrian
May 13, 2022 -

Bob Rohrman Honda responded

Thank you, Marilyn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Honda, we look forward to having you as one of our valued customers for many more years to come!

May 11, 2022

When I first got there they were so accommodating and seen me through to the end and I now have a new car. More

by P.SPENCER.7885
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan
May 12, 2022 -

Bob Rohrman Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Honda!

May 11, 2022

They are breaking contract by not refunding MYSELF my extended warranty. They are trying to refund the Leinholder on the car. But I paid out of pocket for the extended warranty separately. More

by ASUNTA0421
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Graham Kennedy
May 15, 2022 -

Bob Rohrman Honda responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 15, 2022 -

ASUNTA0421 responded

I tried reaching out and I sent copies of the contract but you guys insist that you will refund the Leinholder who ONLY paid for the car. I paid out of pocket for title, tax and extended warranty and LoJack. The last 2 products you forced on me and said in a phone call that I have recorded stating that if I didn’t take the warranty then you wouldn’t sell me the car.

May 09, 2022

Prompt, courteous service attendant was thorough and explained everything that was included in this service visit. More

by yvonnewilliamsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
May 10, 2022 -

Bob Rohrman Honda responded

Thank you, Yvonne. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2022

Very straightforward. They knew the product, differences between trim levels, and even knew that they could get me a heated steering wheel on a lower trim level to make my More

by Derrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Myers
May 04, 2022 -

Bob Rohrman Honda responded

Derrick, Thank you so much for your excellent review! We are so glad that Chuck had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

May 04, 2022

Chuck did great with us, no pressure just straight up and to the point, Even to help me at 8am onsite when he didnt have to. also worked on my time frame knowing i was super busy. Best of all he impressed my More

by TOMMY.KILMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chuck,
May 04, 2022 -

Bob Rohrman Honda responded

Tommy, Thank you for your very kind review. Chuck and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Honda.

May 04, 2022

I recently purchased an new Honda Passport and this was the easier car purchase I have ever experienced. I was in and out within an hour and a half. This time even included a trade in and financing. I w More

by LANAEADS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denny
May 04, 2022 -

Bob Rohrman Honda responded

Thanks for sharing your thoughts about your experience working with Kyle here at Bob Rohrman Honda. We appreciate your business and hope to see you again soon! Congratulations on your new Honda Passport!

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