Bob Mills Mitsubishi
Jacksonville, NC
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302 Reviews of Bob Mills Mitsubishi
Can't say enough about how helpful and friendly the staff is, especially our salesman Scott. Scott went above and beyond to help us get the vehicle we were wanting. He found it at one of their other lots, he is, especially our salesman Scott. Scott went above and beyond to help us get the vehicle we were wanting. He found it at one of their other lots, he got it delivered for us. Definitely recommend doing business with Scott and the fabulous finance team of Bob Mills Mitsubishi. Thank you Scott and Bob Mills. The Stouts More
I would give them one star if I could. I simply inquired about a vehicle I saw on the lot when I was driving by one night after they were closed. There was no price of the vehicle online so I did an inquire about a vehicle I saw on the lot when I was driving by one night after they were closed. There was no price of the vehicle online so I did an inquire online about the vehicle. I simply asked if they offer home delivery and do paperwork online due to Corona virus, they said I would have to come to them. I simply asked them would the car be cleaned before going in because I can't take the risk of getting sick. They told me no to all the questions I asked. Then my final question was what time of warranty do yall offer. They said none unless you buy it..I'm sorry all the dealerships i worked for at least do 30 days or 3,000 miles which ever comes first. They trying to rip people off. And top it off they are pushy and rude. They keep calling me every day. Yall want my business yall can drive to car to my house I will test drive and give me a 30 day warranty for free. Then once the paperwork is done yall can drop the car off at my house for free. If not then I will be taking my business somewhere else More
I called and came in at 6:45pm for the last appointment of the day, but everyone was friendly and very helpful. Paris was phenomenal. This was my first solo car purchase, so I was super skeptical at first. of the day, but everyone was friendly and very helpful. Paris was phenomenal. This was my first solo car purchase, so I was super skeptical at first. However, he was very honest and upfront. I can appreciate that! We negotiated a great price and he gave me almost the full payoff amount for my trade. I have told everyone about him and if I have any future car purchase needs, I know where I’ll be going! Thank you so much! More
Went to dealer preapproved for payments of 200 to 500 or below. After 1 1/2 hr drive to dealer, left after all day of 700+ payments is all they could do with a large down payment. poor selection of trucks a below. After 1 1/2 hr drive to dealer, left after all day of 700+ payments is all they could do with a large down payment. poor selection of trucks and those are over priced. Will never do business with them or give them the chance to stick anyone I know! Very bad business practice to prequalify someone to just get them to your lot! More
I would like to start by saying this dealership and it’s partner dealer Bob’s Bargain Center have some of the best customer service I’ve experienced by far. I started off at the bargain center and after a y partner dealer Bob’s Bargain Center have some of the best customer service I’ve experienced by far. I started off at the bargain center and after a year I have been able to successfully purchase a vehicle at the Mitsubishi dealership. They are solely dedicated to your satisfaction and are willing to work with any hurdles that may be standing in your way. I personally dealt with Paris on both occasions and he is awesome! Very dedicated and can relate to almost any situation and therefore is able to sympathize and empathize with his customers. I’m beyond impressed and would recommend this dealership to anyone searching for a vehicle. More
As usual, the Bob Mills Mitsubishi service department was excellent! Amazing service with a courteous and professional attitude! I wouldn’t ever think of taking my vehicle anywhere else!!!! excellent! Amazing service with a courteous and professional attitude! I wouldn’t ever think of taking my vehicle anywhere else!!!! More
How can I express our gratitude for a blessing in disguise!!! Chris Oden went out of his way on a Sunday family day to work with his Gm!! Getting us in our family vehicle!! No stress!! I never went t disguise!!! Chris Oden went out of his way on a Sunday family day to work with his Gm!! Getting us in our family vehicle!! No stress!! I never went to buy a car where my husband and I didn’t have to worry about any objections or surprises!!! Chris Oden Is our car person from now on! Diligent! Outgoing! Smart! Extremely friendly and hardworking! We were at ease and no worries! From our family to yours may God bless you! And thank you!!! More
Scott was wonderful. He didn’t try and push any sales on us and walked us through the process stress free. He is someone who keeps his word and when they make a deal the deal sticks. This location was very us and walked us through the process stress free. He is someone who keeps his word and when they make a deal the deal sticks. This location was very friendly and I would recommend anyone to stop by there and shop for their next vehicle. - Randy More
No after sale help Worst after care ever. once the sale was made and the money changed hands the car stopped. was vehicle was net clean. took in for detail and detailer Worst after care ever. once the sale was made and the money changed hands the car stopped. was vehicle was net clean. took in for detail and detailer washed windows for and hour. no vacuum, and no cleaning what so ever. salesmen all but forced us to give him a good review. never going back here and will not recommend. More
Came in for my oil change and inspection today. Sabina was super friendly as always setting my appointment up. Bill and Chris got my car in early with the highest level of professionalism. Excellent custo was super friendly as always setting my appointment up. Bill and Chris got my car in early with the highest level of professionalism. Excellent customer service as always!! Best dealership and service center I’ve ever dealt with!!! More