
Bob Maxey Ford Lincoln
Detroit, MI
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229 Reviews of Bob Maxey Ford Lincoln
Friendly service and clean waiting area. I was informed Friendly service and clean waiting area. I was informed when I called the dealership that I had free towing service after having a flat on the fre Friendly service and clean waiting area. I was informed when I called the dealership that I had free towing service after having a flat on the freeway. This information was not correct and only after 45 plus minutes, was I informed that I was not entitled to this service. I called my road service and within 15-20 minutes it was taken to the dealership. This was my only concern about the incident of that day, the unnecessary wait time. More
MR.BENNETT, J.T ,MR.JOHNSON THEY WONDERFUL PEOPLE MR.BENNETT PUT ME THE RIGHT CAR FOR ME . MS J.T MADE MR FREL RIGHT AT HOME SHE'S WONDERFUL, JUST WHEN I HAD A PROBLEM MR.JOHNSON TOOK CARE OF THE P MR.BENNETT PUT ME THE RIGHT CAR FOR ME . MS J.T MADE MR FREL RIGHT AT HOME SHE'S WONDERFUL, JUST WHEN I HAD A PROBLEM MR.JOHNSON TOOK CARE OF THE PROBLEM VERY GRACEFULLY THANK BOB MAXEY FORD I WILL CONTINUE DRIVING MY VEHICLE IT GREAT CAR THANK YOU MS.R.MARTIN More
Brought vehicle in for a/c repair. Air wasn't blowing. Made an appointment. As soon as I got there they were ready to take my vehicle. A/C works better than ever. Made an appointment. As soon as I got there they were ready to take my vehicle. A/C works better than ever. More
Knew we wanted an Escape. Worked with Derrick to find the right option mix.. Derrick let us drive as many as we needed to find the right one. We drove about a half dozen to make sure we had the one we the right option mix.. Derrick let us drive as many as we needed to find the right one. We drove about a half dozen to make sure we had the one we wanted. What an awesome experience. More
Very pleased with the service department. They do excellent work in a timely manner. I definitely trust having work done on any of my vehicles at Bob Maxey. excellent work in a timely manner. I definitely trust having work done on any of my vehicles at Bob Maxey. More
Dealership, the service team and all other team members I worked with were great and professional. When buying my leased vehicle the financial team member was great and the process was due with no problems. worked with were great and professional. When buying my leased vehicle the financial team member was great and the process was due with no problems. More
Very pleased . Andi Held was very helpful with showing all the details on the vehicle. Her knowledge of the vehicle was great . Great salesperson to work with . all the details on the vehicle. Her knowledge of the vehicle was great . Great salesperson to work with . More
I love the great service and the customer service experience. The service rep communicated with me on updates on my vehicle. Also, everyone was friendly and pleasant. experience. The service rep communicated with me on updates on my vehicle. Also, everyone was friendly and pleasant. More
Service was done completely without any problems in a reasonable amount of time. I really like the fact the dealership always charges my C-Max, a plug-in hybrid (EV). reasonable amount of time. I really like the fact the dealership always charges my C-Max, a plug-in hybrid (EV). More