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Bob Maxey Ford Lincoln
Detroit, MI
227 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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227 Reviews of Bob Maxey Ford Lincoln
September 30, 2021
I have been with Bob Maxey Lincoln Dealer since the late 90's!! I hope to continue buying my vehicles from them. So, for it's been good!! Very professional!! 90's!! I hope to continue buying my vehicles from them. So, for it's been good!! Very professional!! More
by Michelle
Employees Worked With
JOLI COLES
September 27, 2021
I am thoroughly disgusted with this dealership in general! I purchased a vehicle from Bob Maxey in April of this year. A few days after my very first scheduled full oil change and safety inspection, general! I purchased a vehicle from Bob Maxey in April of this year. A few days after my very first scheduled full oil change and safety inspection, my car stopped on the freeway on my way to work due to low oil pressure, and is now in the shop due to engine failure. This after I'd taken it back the next day because I noticed leaking from underneath and I was told to not worry about it. Not to mention them changing my contract after the signing and adding an additional $4000 to my note due to all kinds of hidden fees! The salesman who sold me the vehicle actually wrote another persons name on the contract as the sales person, which should have been the first red flag! Very shady dealings at this dealership; Never Again. More
by Wdevin570
Employees Worked With
Derrick, J.T.
September 25, 2021
Bob Maxey Ford has bern my only car dealer since 1975, when it was called Nate Conyers Ford. It’s only 2-3 blocks from my home, and I’ve been happy working with them for 40+ years. Everyone I’ve ever wo when it was called Nate Conyers Ford. It’s only 2-3 blocks from my home, and I’ve been happy working with them for 40+ years. Everyone I’ve ever worked with there has been outstanding, starting w/Nate all the way thru my current staff partner Andi Held. Thank you, Nate & Bob Maxey and your great teams!! 😎👌😎 pvnb (Penny Bailer) More
by Penny Bailer
Employees Worked With
Nate Conyers, Andi Held & Bob Maxey - and the great team in maintenance & repair department.
September 17, 2021
The Dealership is near to my home. Courtesty transportation to home while i wait for service to be completed., Courtesty ride back to dealership when car service was done.,. Great Service. transportation to home while i wait for service to be completed., Courtesty ride back to dealership when car service was done.,. Great Service. More
by sandy
Employees Worked With
Jenniefer.
September 12, 2021
I got a new starter which so far is fine but I now seem to have an oil leak coming from one of the hoses. I have never had a leak on this car since I have owned it. I called and discussed my problem and th to have an oil leak coming from one of the hoses. I have never had a leak on this car since I have owned it. I called and discussed my problem and the service manager who wants to charge me to look at the hose even though I just got it out of their service department. And they are sure that they did not cause this new leak. I doubt I will return to Bob Maxey for any future business. More
by Ranger1
Employees Worked With
service manager
September 08, 2021
Great service. I enjoy my Ford Fusion amd the service when I visit for maintenance. I am a little saddened they are about to discontinue the Ford Fusion. I will probably buy my lease out. when I visit for maintenance. I am a little saddened they are about to discontinue the Ford Fusion. I will probably buy my lease out. More
by White910
Employees Worked With
Derrick Johnson &
September 06, 2021
I went in for regular oil change and check up. The staff noticed a minor dent and which apparently happened in a parking lot that was previously unknown by me. The service was quick and info was given to no noticed a minor dent and which apparently happened in a parking lot that was previously unknown by me. The service was quick and info was given to note for future expenditure, giving me the opportunity to plan. I plan to continue getting service there for as long as I own my vehicle. More
by brendaj_t
Employees Worked With
Do not remember the female's name
September 03, 2021
had servise - excellent experienceVery pleased with the had servise - excellent experience Very pleased with the service department. They do excellent work in a timely manner. I definitely trust having w had servise - excellent experience Very pleased with the service department. They do excellent work in a timely manner. I definitely trust having work done there More
by lmalcolmson
Employees Worked With
head of service dept
September 01, 2021
Friendly service and clean waiting area. I was informed Friendly service and clean waiting area. I was informed when I called the dealership that I had free towing service after having a flat on the fre Friendly service and clean waiting area. I was informed when I called the dealership that I had free towing service after having a flat on the freeway. This information was not correct and only after 45 plus minutes, was I informed that I was not entitled to this service. I called my road service and within 15-20 minutes it was taken to the dealership. This was my only concern about the incident of that day, the unnecessary wait time. More
by Sandra Rall
Employees Worked With
NA
August 13, 2021
MR.BENNETT, J.T ,MR.JOHNSON THEY WONDERFUL PEOPLE MR.BENNETT PUT ME THE RIGHT CAR FOR ME . MS J.T MADE MR FREL RIGHT AT HOME SHE'S WONDERFUL, JUST WHEN I HAD A PROBLEM MR.JOHNSON TOOK CARE OF THE P MR.BENNETT PUT ME THE RIGHT CAR FOR ME . MS J.T MADE MR FREL RIGHT AT HOME SHE'S WONDERFUL, JUST WHEN I HAD A PROBLEM MR.JOHNSON TOOK CARE OF THE PROBLEM VERY GRACEFULLY THANK BOB MAXEY FORD I WILL CONTINUE DRIVING MY VEHICLE IT GREAT CAR THANK YOU MS.R.MARTIN More
by Ruby Martin
Employees Worked With
Mr.V.Bennett. J.T
