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Bob Maxey Ford Lincoln

Detroit, MI

4.7
229 Reviews

1833 East Jefferson Ave.

Detroit, MI

48207

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229 Reviews of Bob Maxey Ford Lincoln

October 12, 2021

Excellent service all around, thanks! Everyone some nice, professional, respectful, very on time with service ! More

by cherryallan51@gmail com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember, but excellent service
October 03, 2021

This dealership does excellent work. I highly recommend Jennifer Shea. They are prompt and friendly, I was able to use the transport service to pick up my vehicle. More

by Carla.Shobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Shea
September 30, 2021

I have been with Bob Maxey Lincoln Dealer since the late 90's!! I hope to continue buying my vehicles from them. So, for it's been good!! Very professional!! More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOLI COLES
September 27, 2021

I am thoroughly disgusted with this dealership in general! I purchased a vehicle from Bob Maxey in April of this year. A few days after my very first scheduled full oil change and safety inspection, More

by Wdevin570
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick, J.T.
Sep 28, 2021 -

Bob Maxey Ford Lincoln responded

Hello, we deeply regret to hear about your recent experience. We take our customers’ comments seriously so we hope that you’ll call our Service Manager, Christian Collins at 313-392-9200 so we can understand the details.

September 25, 2021

Bob Maxey Ford has bern my only car dealer since 1975, when it was called Nate Conyers Ford. It’s only 2-3 blocks from my home, and I’ve been happy working with them for 40+ years. Everyone I’ve ever wo More

by Penny Bailer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Conyers, Andi Held & Bob Maxey - and the great team in maintenance & repair department.
Sep 25, 2021 -

Penny Bailer responded

Please add another staff name to my list of excellent staff that I’ve worked with 1:1 over the years, which should include at least these 4: Nate Conyers, Bob Maxey, Mark T. O’Bryant & Andi Held. (There are undoubtably numerous others from earlier years, especially those in the repair & maintenance departments, the front reception desk, and others, etc., and and I do appreciate ALL of you, but these are the names I can remember.) Thank you!! Pvnb

Sep 25, 2021 -

Penny Bailer responded

Thank you, EVERYONE @ Bob Maxey Ford, for taking such good care of me and my entire family since 1975, starting with my late husband Kermit Bailer, who was a Ford WHQ executive for many years until he retired in the 1990’s. (He passed in 1996.) Thank you, and keep up the great work!! Pvnb (Penny Bailer — pbailer@mac.com)

September 17, 2021

The Dealership is near to my home. Courtesty transportation to home while i wait for service to be completed., Courtesty ride back to dealership when car service was done.,. Great Service. More

by sandy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenniefer.
September 12, 2021

I got a new starter which so far is fine but I now seem to have an oil leak coming from one of the hoses. I have never had a leak on this car since I have owned it. I called and discussed my problem and th More

by Ranger1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
service manager
September 08, 2021

Great service. I enjoy my Ford Fusion amd the service when I visit for maintenance. I am a little saddened they are about to discontinue the Ford Fusion. I will probably buy my lease out. More

by White910
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson &
September 06, 2021

I went in for regular oil change and check up. The staff noticed a minor dent and which apparently happened in a parking lot that was previously unknown by me. The service was quick and info was given to no More

by brendaj_t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the female's name
September 03, 2021

had servise - excellent experienceVery pleased with the had servise - excellent experience Very pleased with the service department. They do excellent work in a timely manner. I definitely trust having w More

by lmalcolmson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
head of service dept
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