Bob King Kia

I believe the service department attempted to lie to me about services I did not need. Told me I needed a new battery and that mine was at ZERO battery life. I knew they were full of it and had it tested e about services I did not need. Told me I needed a new battery and that mine was at ZERO battery life. I knew they were full of it and had it tested elsewhere at two different places. Battery was at 100%. I have no proof but I also think they disconnected my.license plate lights to try and get me to fix them but I said no. Another dealership found connection inside panel was unplugged. Beware, this is not the first time they attempted to deceive me as it happened years prior as well. More

Be careful of the BAIT and SWITCH! Be very careful with the service AND parts department. Was quoted 1 set of tires but they put a different set of tires on. Since they were put on, t Be very careful with the service AND parts department. Was quoted 1 set of tires but they put a different set of tires on. Since they were put on, they could not be considered new so they would not take them back. The only description that the quote gives is the description of what a tire is. Service writer was told on 3/15/2024 and 3/28/2024 which tire I wanted, which were OEM. She even confirmed by walking out and looking at the tire and calling parts department to confirm it was the same tires. Be careful of the BAIT and SWITCH! More

Had my car at another mechanic. I was told by Alex in the service department my car qualified under warranty to be fixed. They were backed up fixing vehicles, but would get to it. I I was told by Alex in the service department my car qualified under warranty to be fixed. They were backed up fixing vehicles, but would get to it. I had my car towed there and rented a vehicle for 6 weeks. Now my car doesn’t qualify with warranty, I would have to pay for it to be repaired, other mechanics won’t touch it because so many recalls and bad engines and Sean(service manager) assumed no responsibility for giving me the wrong information of having my car towed there and renting a vehicle. Bob King Kia assumed no responsibility . Most horrible experience ever. I will NEVER buy a car at any of their dealerships. More

AVOID! ! AT ALL COSTS. SERVICE DEPARTMENT IS A NIGHTMARE. DO NOT EVEN TRY TO MAKE AN "APPOINTMENT". THIS JUST HOLDS YOUR CAR IN THE PARKING LOT IN "LINE" UNT ! AT ALL COSTS. SERVICE DEPARTMENT IS A NIGHTMARE. DO NOT EVEN TRY TO MAKE AN "APPOINTMENT". THIS JUST HOLDS YOUR CAR IN THE PARKING LOT IN "LINE" UNTIL DAY #6 WHEN THEY START "THINKING" ABOUT LOOKING AT YOUR CAR. THIS PLACE NEEDS TO BE SHUT DOWN ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Avoid this place. Forced me to wait June-Sep with no AC while in warranty. Forced me to wait June-Sep with no AC while in warranty. More

Drop my car 8:45 am, I call for questions, I left voicemail, I never get call for them, I went around 5:00 ok for pick up my car, I requested new pad brakes, they only do fluids, I they don’t do my s voicemail, I never get call for them, I went around 5:00 ok for pick up my car, I requested new pad brakes, they only do fluids, I they don’t do my services, he call manager, he said I have to wait for Monday because they have to order by Amazon, he said he can’t control delivers orders, that time I was spoke with hem, he answer 2 phone calls and he completely ignored me. More

Very good experience overall purchasing a 2024 Kia Telluride from Bob King Kia. Had one minor hiccup with miscommunication between staff but in the end, the GM honored the deal and made it right to c Telluride from Bob King Kia. Had one minor hiccup with miscommunication between staff but in the end, the GM honored the deal and made it right to close the sale. Charles Westbrook was great to deal with throughout the entire sales experience and Wesley in Finance topped it off with great service and taking time to explain everything during the finance paperwork. More

My sells rep, Jamia was absolutely the most patient human I’ve ever met. She put up with me changing my mind over so many cars. She kept a smile on her face and I felt she was so genuine. The general manager I’ve ever met. She put up with me changing my mind over so many cars. She kept a smile on her face and I felt she was so genuine. The general manager James, was just as genuine and courteous. This is my 4th and hopefully last experience buying a new car. But by far the easiest. I can’t say enough good things about this dealership. I would highly recommend stopping here for your next car. The car is beautiful and runs so smoothly. Thank you Bob King Kia. More

Unable to accommodate a diagnostic that took AAA 45 minutes for over three weeks! Not what I'd call a 'service' department. minutes for over three weeks! Not what I'd call a 'service' department. More

I took a car in for a recall, I had an appointment for 9:30 and was told i needed to leave it. I called at 2pm to check on it only to find out the service advisor since i left the car as requested changed 9:30 and was told i needed to leave it. I called at 2pm to check on it only to find out the service advisor since i left the car as requested changed my spot in line. I didn't get the car back that day. do yourself a favor and pick another dealership to do business with. More