
Bob Johnson Toyota
Rochester, NY
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708 Reviews of Bob Johnson Toyota
Steve York was AWESOME in setting me up in a used 2008 Ford Edge.I am very happy with the car & the whole experience was very good.I would reccommend the dealer & Steve to any of my friends Ford Edge.I am very happy with the car & the whole experience was very good.I would reccommend the dealer & Steve to any of my friends More
I worked with Steve York and he was VERY HELPFUL! His integrity and willingness to go above and beyond were very much appreciated. He quoted me a price and stuck with it even though the price was writt integrity and willingness to go above and beyond were very much appreciated. He quoted me a price and stuck with it even though the price was written differently on the internet. In addition, I the tires on the Toyota corolla I purchased look pretty worn so he had them replace when other dealerships would have let them go. Overall, I am very pleased with the dealership and even more please with the service I received from Steve. More
Mr. York sold me my first ever new car! I got the toyota Camry and could not be happier with the car, or the service that I was provided with. Mr. York went above and beyond by assuring me efficiency and a Camry and could not be happier with the car, or the service that I was provided with. Mr. York went above and beyond by assuring me efficiency and a well rounded explanation of why this car was perfect for me. I told him what I was looking for, and I could not be happier wih what he found for me!!! :)I will definitely go back to Dorschel dealership when my lease on this car is up. More
salesperson was knowledgeable, competent and friendly. made me very comfortable throughout the whole process. was my first time buying exoerience and i was very pleased. made me very comfortable throughout the whole process. was my first time buying exoerience and i was very pleased. More
Clear. Simple. Different. Shawn Hoyt at Dorschel Toyota Clear. Simple. Different. Shawn Hoyt at Dorschel Toyota was great. He took the time I needed to answer my questions and helped make my experience a Clear. Simple. Different. Shawn Hoyt at Dorschel Toyota was great. He took the time I needed to answer my questions and helped make my experience a pleasure. Best car buying experience I've ever had. The ads tell the truth! More
Steve is the epitome of a professional salesman. His approach was one of informed guidance. Every question was entertained with a thoughtful answer and Steve was able to present a product of great valu approach was one of informed guidance. Every question was entertained with a thoughtful answer and Steve was able to present a product of great value in a manner consistent with its reputation. I was very pleased with how he handled a list of "concerns" regarding the final detailing of the car. I could not have been more satisfied with how this went. Steve was remarkably thorough in his explanation of the extended warranty coverage and the benefits of the vehicle having the "certified" tag. Most importantly, two months into my ownership, I am one exceedingly happy Toyota Solara owner. More
The sales representative, Ian Lewert, was respectful, informative, and took the time to work with me. He listened to what I wanted in a vehicle, and helped match the available stock with what I was looki informative, and took the time to work with me. He listened to what I wanted in a vehicle, and helped match the available stock with what I was looking for. He also did not become frustrated towards me as the deal took longer than initially thought due to a financing situation that arose. One of the managers, Rusty Carr, was friendly and patient when both reviewing all of the paperwork of the deal, and explaining/answering any questions that I had. The financial manager that worked with me, Jay Haas, went above and beyond with regards to the APR rate, the loan itself, and meditating for me between bank and the Dorschel company. Between his hardwork and the work of Mr. Lewert, this sale was able to happen in the month of June. If these individuals had not put in the time, effort, and care into this deal, then I would have had to have waited until January for a new vehicle-and may not have gone through Dorschel. I highly recommend this dealership. More
I was blown away with the level of support Shawn provided me. He helped me make a decision based on mine and my family's needs. He asked me questions and found out what was important to me. My kids loved him me. He helped me make a decision based on mine and my family's needs. He asked me questions and found out what was important to me. My kids loved him!! Not once during my interaction with him did I feel he didn't have my best interest at heart. I will continue to buy cars from him and recommend him to friends and family. I'm very happy with my purchase and Shawn even called to check up on me. If your reading this review I promise your experience with Shawn will be great. He truly has a passion for helping people. Grade: A+!!!!! More
Overall experience was very positiive. Shawn was excellent and you should be pleased that he represents your organization. It didn't take him long to adjust to the type of vehicle deal and approach excellent and you should be pleased that he represents your organization. It didn't take him long to adjust to the type of vehicle deal and approach that appealed to us. We also appreciate his diligence regarding obtaining solutions and approvals for some challenging financial hiccups. We are thrilled with our "new to us" Yaris and will seriously consider Dorschel for our next vehicle purchase. More
I recommend this Dealership to everybody especially i recommend the Sales person Shawn Hoyt, he did a great job. This Dealership offers good prices and great service. If in the future i would want to get recommend the Sales person Shawn Hoyt, he did a great job. This Dealership offers good prices and great service. If in the future i would want to get a car , it would be from this Dealership. Thank you Shawn Hoyt. More