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Bob Johnson Toyota

Rochester, NY

4.4
704 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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704 Reviews of Bob Johnson Toyota

August 05, 2011

Clear. Simple. Different. Shawn Hoyt at Dorschel Toyota Clear. Simple. Different. Shawn Hoyt at Dorschel Toyota was great. He took the time I needed to answer my questions and helped make my experience a More

by shanereaction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
August 03, 2011

Steve is the epitome of a professional salesman. His approach was one of informed guidance. Every question was entertained with a thoughtful answer and Steve was able to present a product of great valu More

by mseeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve York
July 27, 2011

The sales representative, Ian Lewert, was respectful, informative, and took the time to work with me. He listened to what I wanted in a vehicle, and helped match the available stock with what I was looki More

by Peaches224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Lewert, Rusty Carr, Jay Haas
July 21, 2011

I was blown away with the level of support Shawn provided me. He helped me make a decision based on mine and my family's needs. He asked me questions and found out what was important to me. My kids loved him More

by CJ33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
July 20, 2011

Overall experience was very positiive. Shawn was excellent and you should be pleased that he represents your organization. It didn't take him long to adjust to the type of vehicle deal and approach More

by ScottS1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
July 19, 2011

I recommend this Dealership to everybody especially i recommend the Sales person Shawn Hoyt, he did a great job. This Dealership offers good prices and great service. If in the future i would want to get More

by pupielyuma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
July 18, 2011

I had a very very good experience with Shawn Hoyt at Dorschel Toyota. I appreciated his honesty, knowledge and attitude, and fair price for car and trade in. He is very customer friendly and I would rec More

by jatwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
July 18, 2011

Very friendly Sales staff. Helpful when vehicle looking for was not in stock. Rated Overall Experience as Good instead of great due to another SalesPerson at dealership had marked the vehicle we origionall More

by ScubaDiver1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burrell
July 18, 2011

shawn was a very nice sales amn to deal with i experianced a good deal with him and he also explained the features of the car to us.i have only bought two cars and one of them was with you and to More

by robby267900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shawn hoyt
July 13, 2011

Lee Choung, my salesperson, was awesome. He was professional, friendly, and practical. He is not what I consider the "typical salesperson" and made the whole purchasing of a new vehicle a pleasura More

by SHEILA BAZIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Choung