Bob Johnson Toyota
Rochester, NY
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704 Reviews of Bob Johnson Toyota
Clear. Simple. Different. Shawn Hoyt at Dorschel Toyota Clear. Simple. Different. Shawn Hoyt at Dorschel Toyota was great. He took the time I needed to answer my questions and helped make my experience a Clear. Simple. Different. Shawn Hoyt at Dorschel Toyota was great. He took the time I needed to answer my questions and helped make my experience a pleasure. Best car buying experience I've ever had. The ads tell the truth! More
Steve is the epitome of a professional salesman. His approach was one of informed guidance. Every question was entertained with a thoughtful answer and Steve was able to present a product of great valu approach was one of informed guidance. Every question was entertained with a thoughtful answer and Steve was able to present a product of great value in a manner consistent with its reputation. I was very pleased with how he handled a list of "concerns" regarding the final detailing of the car. I could not have been more satisfied with how this went. Steve was remarkably thorough in his explanation of the extended warranty coverage and the benefits of the vehicle having the "certified" tag. Most importantly, two months into my ownership, I am one exceedingly happy Toyota Solara owner. More
The sales representative, Ian Lewert, was respectful, informative, and took the time to work with me. He listened to what I wanted in a vehicle, and helped match the available stock with what I was looki informative, and took the time to work with me. He listened to what I wanted in a vehicle, and helped match the available stock with what I was looking for. He also did not become frustrated towards me as the deal took longer than initially thought due to a financing situation that arose. One of the managers, Rusty Carr, was friendly and patient when both reviewing all of the paperwork of the deal, and explaining/answering any questions that I had. The financial manager that worked with me, Jay Haas, went above and beyond with regards to the APR rate, the loan itself, and meditating for me between bank and the Dorschel company. Between his hardwork and the work of Mr. Lewert, this sale was able to happen in the month of June. If these individuals had not put in the time, effort, and care into this deal, then I would have had to have waited until January for a new vehicle-and may not have gone through Dorschel. I highly recommend this dealership. More
I was blown away with the level of support Shawn provided me. He helped me make a decision based on mine and my family's needs. He asked me questions and found out what was important to me. My kids loved him me. He helped me make a decision based on mine and my family's needs. He asked me questions and found out what was important to me. My kids loved him!! Not once during my interaction with him did I feel he didn't have my best interest at heart. I will continue to buy cars from him and recommend him to friends and family. I'm very happy with my purchase and Shawn even called to check up on me. If your reading this review I promise your experience with Shawn will be great. He truly has a passion for helping people. Grade: A+!!!!! More
Overall experience was very positiive. Shawn was excellent and you should be pleased that he represents your organization. It didn't take him long to adjust to the type of vehicle deal and approach excellent and you should be pleased that he represents your organization. It didn't take him long to adjust to the type of vehicle deal and approach that appealed to us. We also appreciate his diligence regarding obtaining solutions and approvals for some challenging financial hiccups. We are thrilled with our "new to us" Yaris and will seriously consider Dorschel for our next vehicle purchase. More
I recommend this Dealership to everybody especially i recommend the Sales person Shawn Hoyt, he did a great job. This Dealership offers good prices and great service. If in the future i would want to get recommend the Sales person Shawn Hoyt, he did a great job. This Dealership offers good prices and great service. If in the future i would want to get a car , it would be from this Dealership. Thank you Shawn Hoyt. More
I had a very very good experience with Shawn Hoyt at Dorschel Toyota. I appreciated his honesty, knowledge and attitude, and fair price for car and trade in. He is very customer friendly and I would rec Dorschel Toyota. I appreciated his honesty, knowledge and attitude, and fair price for car and trade in. He is very customer friendly and I would recommend him to anyone considering a Toyota. The Toyota is a quality brand and it is nice to have a quality person at the dealership to work with. ( Comment being left on July 18, 2011) More
Very friendly Sales staff. Helpful when vehicle looking for was not in stock. Rated Overall Experience as Good instead of great due to another SalesPerson at dealership had marked the vehicle we origionall for was not in stock. Rated Overall Experience as Good instead of great due to another SalesPerson at dealership had marked the vehicle we origionally wanted as Sold so her out of town customer would still be able to look at it. These customers had not made an offer or even seen the vehilce yet. I just don't think it is ethicle to mark as sold so that it "reserves" the vehicle for someone. Seems like special treatment and favoritism. More
shawn was a very nice sales amn to deal with i experianced a good deal with him and he also explained the features of the car to us.i have only bought two cars and one of them was with you and to experianced a good deal with him and he also explained the features of the car to us.i have only bought two cars and one of them was with you and to say i wish i bought the other one from shawn.....thanks shawn for your time and making sure we were happy ,that was his goal and he achieved it. More
Lee Choung, my salesperson, was awesome. He was professional, friendly, and practical. He is not what I consider the "typical salesperson" and made the whole purchasing of a new vehicle a pleasura professional, friendly, and practical. He is not what I consider the "typical salesperson" and made the whole purchasing of a new vehicle a pleasurable experience, rather than high pressure and unpleasant experience that I had expected. In fact I had dreaded the purchasing of a vehicle so much, that I kept putting it off for years. Lee Choung, from the moment we met, put my fears and dread to rest. Great job, Lee. Dorschel has a new customer because of you. I LOVE MY NEW TOYOTA COROLLA. More