
Bob Johnson Toyota
Rochester, NY
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708 Reviews of Bob Johnson Toyota
Steve was very professional and very helpful in my decision on a vehicle for my daughter. He understood the criteria I was looking for in a vehicle for my daughter. Steve was able to answer any ques decision on a vehicle for my daughter. He understood the criteria I was looking for in a vehicle for my daughter. Steve was able to answer any questions or concerns that I had and was also very understanding. He was a pleasure to work with and is someone that I would recommend highly to anyone. More
My wife and I were in need of a new used vehicle and found one at Dorshel used cars. We were lucky enough to come across Steve York whom I have known casually for several years. He is a basketball off found one at Dorshel used cars. We were lucky enough to come across Steve York whom I have known casually for several years. He is a basketball official and I am a coach. I knew him as a man of integrity and was confident of being taken well care of, and receiving the best deal I could get. My wife and I decided on a 2008 Chevey HHR and came to terms easily with Steve. We then were able to come to an agreement on the price of our trde in with the help of two gentlemen named Vitto, and I believe Rick. (sorry I don't have last names) I have been buying cars since 1977, both new and used, and must say this transaction was the easiest, and most pleasurable experience I have had in purchasing a vehicle. Regards, Steve and Debbie Crocetti 285 Miller Lane Rochester, NY 14617 (585)266-0474 HP# (585)330-4170 CP# More
I was in need of a new vehicle as my current one was at a point where it was no longer affordable to maintain. My parents had bought two new Toyota cars in the past few years, one from Dorschel and the othe point where it was no longer affordable to maintain. My parents had bought two new Toyota cars in the past few years, one from Dorschel and the other from a different local dealership. I went to both dealerships to look at vehicles and while both experiences were positive I think that Dorschel was a significantly better experience, the noteable difference being Steve York was a much better sales associate to work with. I showed up and told him what I had in mind to buy (2009 Corolla) and he showed me the various vehicles I had questions about from their website listings. We went for a test drive and he answered my questions about the car and pricing. It was refreshingly straightforward and there was no pressure (unlike the person I worked with at the other local dealership). The next day my father came by and we looked at the car together, took another test drive, and I purchased the vehicle. It was all very straightforward and in the past two weeks I have had the vehicle has not disappointed me. I really recommend this dealership and specifically Steve York, he made an experience that initially seemed wearisome actually pleasant. Thanks! More
Steve was outstanding! I experienced no hassles / no BS. It was the best car deal I have ever experienced - hands down. Steve was not "pushy" and I appreciate that fact. He was very helpful and a "no nonsen It was the best car deal I have ever experienced - hands down. Steve was not "pushy" and I appreciate that fact. He was very helpful and a "no nonsense" kind of guy. Steve seemed to be very down to earth and I would recommend him to anyone I know interested in buying a car. He has my respect - it was a pleasure to have him on my side. Keep up the good work Steve!!! More
Amazing car buying experience. I worked exclusively with an amazing employee--Steve York. He was not pushy at all but was attentive and helpful. He really made me feel confident in every aspect of the buyin an amazing employee--Steve York. He was not pushy at all but was attentive and helpful. He really made me feel confident in every aspect of the buying experience. In fact, I went in at the beginning of August when I was in the early stages of shopping. A week or so later, he called to see how my shopping was going. Again, without pushing me to buy--just to see if he could do anything to help. A few weeks went by and I still had yet to find anything on the market that I liked. I called Steve back after the initially great experience and gave him my budget and bottom line. He said he had the perfect car. I stopped in that evening, test drove it, loved it, and came back the next day to make the purchase. It could not have gone more smoothly. Steve really made this the best car buying experience I could have imagined. It was painless and I am now the proud owner of a beautiful, new-to-me Toyota Yaris. A great car from a great dealer! I couldn't speak any more highly of the entire process and the final product! More
Steve was an absolute pleasure to deal with from the second we stepped foot in the dealership, until the delivery of our new vehicle. He was knowledgable, professional, and made our buying experience a second we stepped foot in the dealership, until the delivery of our new vehicle. He was knowledgable, professional, and made our buying experience an extremely comfortable and enjoyable one. Steve was very concise in making sure that we understood all aspects and options of our purchase and did a great job communicating with us through various methods including phone, email, as well as in person. It was evident that he wanted to make the purchase of our new vehicle the least amount of work for us as possible. We truly enjoyed interacting with Steve and would highly recommend him to another buyer without any hesitation. More
I was on line and I seen this Car I love, so I called and Mr.york was the 1st person to call me back, I meat with him and he help me with everything for me to get my car...I'm so happen and Thankful.the cost Mr.york was the 1st person to call me back, I meat with him and he help me with everything for me to get my car...I'm so happen and Thankful.the cost was right,the steps felt easy... He's the to go person. More
Great experience, no pressure sales, nice guy to work with. Honest and square dealer; willing to discuss my special needs. Will return in future for purchases. A+++ All the Way, Thanks Shawn and Dor with. Honest and square dealer; willing to discuss my special needs. Will return in future for purchases. A+++ All the Way, Thanks Shawn and Dorschel. More
Steve was consise and direct while helping me decide on which Rav 4 to purchase as there were a couple of cars that I liked on the lot . He helped me understand the warranty and the financing options qui which Rav 4 to purchase as there were a couple of cars that I liked on the lot . He helped me understand the warranty and the financing options quite well which was influential in the end. More
Both individuals were very helpful in making sure that I received any assistance I needed. Were able to help get me into a car before all of them sold off of the lot, as it appeared that 3/4 the available c received any assistance I needed. Were able to help get me into a car before all of them sold off of the lot, as it appeared that 3/4 the available cars were sold/damaged in a day and a half. The prices were pretty competitive, and the Trade in value was MUCH better than any of the other dealers I Visited. My one suggestion is that the "Clear upfront price" is not very clear when I can't go online and view the price. Only a select few cars actually showed the price online. The rest you had to go to the dealership and actually look at the cars to see the price. I saw this as a bit misleading since It said "We post our prices online for everyone, including our competitors to see". NONE of the Prius's had their price shown online. They all stated "Call for details" or "Come in for quote". Other than that, I really enjoyed my experience. More