Bob Johnson Toyota
Rochester, NY
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704 Reviews of Bob Johnson Toyota
Amazing car buying experience. I worked exclusively with an amazing employee--Steve York. He was not pushy at all but was attentive and helpful. He really made me feel confident in every aspect of the buyin an amazing employee--Steve York. He was not pushy at all but was attentive and helpful. He really made me feel confident in every aspect of the buying experience. In fact, I went in at the beginning of August when I was in the early stages of shopping. A week or so later, he called to see how my shopping was going. Again, without pushing me to buy--just to see if he could do anything to help. A few weeks went by and I still had yet to find anything on the market that I liked. I called Steve back after the initially great experience and gave him my budget and bottom line. He said he had the perfect car. I stopped in that evening, test drove it, loved it, and came back the next day to make the purchase. It could not have gone more smoothly. Steve really made this the best car buying experience I could have imagined. It was painless and I am now the proud owner of a beautiful, new-to-me Toyota Yaris. A great car from a great dealer! I couldn't speak any more highly of the entire process and the final product! More
Steve was an absolute pleasure to deal with from the second we stepped foot in the dealership, until the delivery of our new vehicle. He was knowledgable, professional, and made our buying experience a second we stepped foot in the dealership, until the delivery of our new vehicle. He was knowledgable, professional, and made our buying experience an extremely comfortable and enjoyable one. Steve was very concise in making sure that we understood all aspects and options of our purchase and did a great job communicating with us through various methods including phone, email, as well as in person. It was evident that he wanted to make the purchase of our new vehicle the least amount of work for us as possible. We truly enjoyed interacting with Steve and would highly recommend him to another buyer without any hesitation. More
I was on line and I seen this Car I love, so I called and Mr.york was the 1st person to call me back, I meat with him and he help me with everything for me to get my car...I'm so happen and Thankful.the cost Mr.york was the 1st person to call me back, I meat with him and he help me with everything for me to get my car...I'm so happen and Thankful.the cost was right,the steps felt easy... He's the to go person. More
Great experience, no pressure sales, nice guy to work with. Honest and square dealer; willing to discuss my special needs. Will return in future for purchases. A+++ All the Way, Thanks Shawn and Dor with. Honest and square dealer; willing to discuss my special needs. Will return in future for purchases. A+++ All the Way, Thanks Shawn and Dorschel. More
Steve was consise and direct while helping me decide on which Rav 4 to purchase as there were a couple of cars that I liked on the lot . He helped me understand the warranty and the financing options qui which Rav 4 to purchase as there were a couple of cars that I liked on the lot . He helped me understand the warranty and the financing options quite well which was influential in the end. More
Both individuals were very helpful in making sure that I received any assistance I needed. Were able to help get me into a car before all of them sold off of the lot, as it appeared that 3/4 the available c received any assistance I needed. Were able to help get me into a car before all of them sold off of the lot, as it appeared that 3/4 the available cars were sold/damaged in a day and a half. The prices were pretty competitive, and the Trade in value was MUCH better than any of the other dealers I Visited. My one suggestion is that the "Clear upfront price" is not very clear when I can't go online and view the price. Only a select few cars actually showed the price online. The rest you had to go to the dealership and actually look at the cars to see the price. I saw this as a bit misleading since It said "We post our prices online for everyone, including our competitors to see". NONE of the Prius's had their price shown online. They all stated "Call for details" or "Come in for quote". Other than that, I really enjoyed my experience. More
Steve York was AWESOME in setting me up in a used 2008 Ford Edge.I am very happy with the car & the whole experience was very good.I would reccommend the dealer & Steve to any of my friends Ford Edge.I am very happy with the car & the whole experience was very good.I would reccommend the dealer & Steve to any of my friends More
I worked with Steve York and he was VERY HELPFUL! His integrity and willingness to go above and beyond were very much appreciated. He quoted me a price and stuck with it even though the price was writt integrity and willingness to go above and beyond were very much appreciated. He quoted me a price and stuck with it even though the price was written differently on the internet. In addition, I the tires on the Toyota corolla I purchased look pretty worn so he had them replace when other dealerships would have let them go. Overall, I am very pleased with the dealership and even more please with the service I received from Steve. More
Mr. York sold me my first ever new car! I got the toyota Camry and could not be happier with the car, or the service that I was provided with. Mr. York went above and beyond by assuring me efficiency and a Camry and could not be happier with the car, or the service that I was provided with. Mr. York went above and beyond by assuring me efficiency and a well rounded explanation of why this car was perfect for me. I told him what I was looking for, and I could not be happier wih what he found for me!!! :)I will definitely go back to Dorschel dealership when my lease on this car is up. More
salesperson was knowledgeable, competent and friendly. made me very comfortable throughout the whole process. was my first time buying exoerience and i was very pleased. made me very comfortable throughout the whole process. was my first time buying exoerience and i was very pleased. More