
Bob Johnson Toyota
Rochester, NY
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712 Reviews of Bob Johnson Toyota
Excellent customer service! I had a great experience! Ryan was friendly, professional, and very knowledgable. I would happily buy my next vehicle here. I would highly recommend w I had a great experience! Ryan was friendly, professional, and very knowledgable. I would happily buy my next vehicle here. I would highly recommend working with Dorschel. More
Efficient, eager, open With the exception of a miscue on financing quotes (that almost had me doubting their integrity) the overall experience was enjoyable, efficient and e With the exception of a miscue on financing quotes (that almost had me doubting their integrity) the overall experience was enjoyable, efficient and easy. I found the folks at Dorshell more down-to-earth, business-like and straight-forward than I have typically experienced. That made it a good experience. My sales rep, Ben, was eager, energetic and likeable. He was also very professional and capable in his dealing with my directness and my questions. Good people. Also felt I ended with a good deal without any surprises. More
No Hassle-Great deal! Frank Montalbano is exceptional to work with! It is a rare pleasure purchasing with such a good listener and honest man! This was teh 2nd vehicle tha Frank Montalbano is exceptional to work with! It is a rare pleasure purchasing with such a good listener and honest man! This was teh 2nd vehicle that we have purchased from Frank and we will definitely go back to him again! More
Will Return! Superior sales experience! Would absolutely work with sales rep again! A+++ customer service. No complaints to be had. I look forward to referring fam Superior sales experience! Would absolutely work with sales rep again! A+++ customer service. No complaints to be had. I look forward to referring family and friends on over More
Easy, stress free, and fast! We had a great experience buying our new truck! It can be a very stressful process! I would recommend Ryan Witter for an awesome experience! He answer We had a great experience buying our new truck! It can be a very stressful process! I would recommend Ryan Witter for an awesome experience! He answered every question, was extremely efficient, very professional, and he did everything possible to help make sure we were satisfied!!......If your looking for a new vehicle ask for Ryan Witter for a great experience! More
Very Nice experience Frank Montalbano was very easy to work with. There was no high pressure sales pitch, and he was very good at listening to what I was looking for. Frank Montalbano was very easy to work with. There was no high pressure sales pitch, and he was very good at listening to what I was looking for. More
Joe is great I love working with joe. He is awesome. He makes the entire transaction very easy and relaxing. Buying a car is pretty stressful but I still like t I love working with joe. He is awesome. He makes the entire transaction very easy and relaxing. Buying a car is pretty stressful but I still like the experience with joe. I would recommend him to anyone buying a Toyota. More
new RAV4 We had a Venza for a couple years and felt like we needed a change. The RAV4 is perfect for us! Dorschel is a great dealership and provides great serv We had a Venza for a couple years and felt like we needed a change. The RAV4 is perfect for us! Dorschel is a great dealership and provides great service after the sale. More
Helpful. Friendly. Low keyed. Knowledgeable. Competent Meghan is a peach and a credit to Dorschel. Dorschel was easy to work with. Feel like I got a fair price for my trade and my new vehicle. Meghan is a peach and a credit to Dorschel. Dorschel was easy to work with. Feel like I got a fair price for my trade and my new vehicle. More
Straight Forward and No Games The purchase was easy and efficient. Pricing was reasonable, my trade in was fairly valued, I was easily able to get the options I wanted and the tr The purchase was easy and efficient. Pricing was reasonable, my trade in was fairly valued, I was easily able to get the options I wanted and the transaction from start to finish was concise and clearly priced. More