Back

Bob Johnson Toyota

Rochester, NY

4.5
711 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

Directions

By Type

711 Reviews of Bob Johnson Toyota

October 10, 2015

Very easy This is our 3rd Toyota purchase with Dorschel and gets easier every time. Would have liked to set up payment sweep at purchase but no big deal. More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Witter, Jason Bair, Nick C
October 09, 2015

Clear, Simple, Different They stick by their motto. Bought a new-used car in 2 days. No pressure to buy, salesperson answered all my concerns. 2nd car bought from Dorschel. More

by mmirdha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Farmer
October 07, 2015

A+ experience It was my first time leasing. Joe answered all questions and concerns I had. He took me step by step. I highly recommend Dorschel. They are great. More

by Lasaltsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rhodes
October 07, 2015

Amazing, Easy Prius Lease Great experience with Dorschel. Simple, easy and well informed. Made my decision simple as I was treated great from the start and was excited that the More

by jdiekvoss1031
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis, Mike, Amy
October 04, 2015

Love my new car Had a great experience with Dorschel Toyota.The car was ready on the day of delivery.Joseph was very helpful in answering all my questions regarding m More

by Sanghita123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pardi , Kim , Jason
October 03, 2015

Love my new car Had all the bells and whistles. Color that I wanted. Price was fair. They had it ready the day I purchased it. My overall experience was good. More

by Dmc8386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
October 02, 2015

Informative and thorough It was a good experience after a long few weeks of car searching. It was nice to be able to look at the options through the computer before hand. Ever More

by haanaah
Recommend Dealer
Yes
Employees Worked With
Mike Peterson
October 01, 2015

Easy going, pleasant. Straightforward. There was no rush, or trying to influence the outcome. Just helping with cars and numbers and taking as much time as needed to come to a decision. More

by Happy Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Conrose. Excellent.
September 29, 2015

Not as stressful as I thought. It was overall a better than average experience. I did not feel too overly pressured, which is important. And most of the valuable car details were More

by dustingillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pardi
September 29, 2015

No pressure, fair price, and accommodating. Another dealer only wanted us to buy what they had in stock, the second played games with the price using small print. Dorschel searched their alloca More

by Parents2kids
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Walton
...
39
...