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Bob Johnson Toyota
Rochester, NY
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705 Reviews of Bob Johnson Toyota
Everyone provided information and help without pressure The entire Dorschel staff provided us with a rewarding shopping experience. They answered all our questions in a friendly and helpful way. We got a g The entire Dorschel staff provided us with a rewarding shopping experience. They answered all our questions in a friendly and helpful way. We got a good price for our Toyota Highlander Lease and never felt pressured. Our salesman made our car search a pleasant experience. More
Excellent buying expierience Very friendly employees ,staff took all the time needed to make the perfect deal. No pressure at any time.Lots of reasonable choices.paper work t Very friendly employees ,staff took all the time needed to make the perfect deal. No pressure at any time.Lots of reasonable choices.paper work throughly explained and very clear. Delivery Detail of cleaning was top notch.I highly recommend Keira As a competent sales agent and the Dorschel family for making my car buying expierience totally professional . More
My experience was wonderful I was all set to purchase at another dealer and my wife is friends with Frank M.. She emailed Frank and he emailed back with a price that was much be I was all set to purchase at another dealer and my wife is friends with Frank M.. She emailed Frank and he emailed back with a price that was much better then the other car dealer. We leased the car the next day. More
It was a great experience! Zaka was very helpful and understanding. He guided me towards the right direction and helped me find a car I liked and could afford. It's my third lea Zaka was very helpful and understanding. He guided me towards the right direction and helped me find a car I liked and could afford. It's my third lease at the dealership each experience was better than the last. More
Comfortable and pleasurable experience. Emanuael (Kodjo) was fantastic. Answered all my questions, and worked diligently to complete the deal. Stayed late. Got a great car and 100% confidenc Emanuael (Kodjo) was fantastic. Answered all my questions, and worked diligently to complete the deal. Stayed late. Got a great car and 100% confidence in the dealership. Very happy More
New Car Purcahse Overall Very Good. I am disappointed that the Manufacturers rebates expire at month end and the dealer wouldn't stand by the offer made on the 30th. Overall Very Good. I am disappointed that the Manufacturers rebates expire at month end and the dealer wouldn't stand by the offer made on the 30th. This is no way to treat a customer, too much tension created on a hope the rebates would carry over to the next month. More
Amazing! Over the past 50 years I have bought at least 30 new cars and several used cars and I never had an experience as pleasant as this one. I walked in a Over the past 50 years I have bought at least 30 new cars and several used cars and I never had an experience as pleasant as this one. I walked in a doubtful and left amazed! In a period of less than four hours we completed the deal and took delivery of the vehicle. Our salesman, Joseph R, was upfront, pleasant, and easy to work with. No back and forth, no tricks, no low balls, no last minute changes, no extras, just a good honest and fair deal. What more could you want! More
New lease of 2016 Toyota Corrolla I visited Dorschel Toyota to see what my options were regarding leasing a new Corrolla. At the time I had a Corrolla whose lease was ending and was no I visited Dorschel Toyota to see what my options were regarding leasing a new Corrolla. At the time I had a Corrolla whose lease was ending and was not sure how to smoothly transfer to a new lease. Salesman Matt Eisenhardt went over all my options thoroughly and with his help I was able to transition to a new lease vehicle that fell comfortably within my monthly price range. I was very satisfied with the the service provided by Dorschel and especially Matt Eisenhardt, and would highly recommend Dorschel to my family and friends who are seeking a vehicle to buy or lease. More
I had a salesman I could trust My salesman went the extra mile for me a couple times. He worked around my schedule and remains available to help if I cannot figure out all the high My salesman went the extra mile for me a couple times. He worked around my schedule and remains available to help if I cannot figure out all the high tech stuff. He explained the process and options at purchase better than I have had them explained before and got me into the car I really wanted quickly. More
Love my new car! I went to Dorschel looking to buy a used Rav4. And I walked out the door with the keys to the vehicle! The only negative I have about the experienc I went to Dorschel looking to buy a used Rav4. And I walked out the door with the keys to the vehicle! The only negative I have about the experience is that I had emailed ahead of time with detailed information about what I was looking for, and the salesperson I met with didn't have that information on hand, but it was quickly accessed, and I was able to test drive the vehicle. I thought that there was an issue with the Bluetooth in the vehicle, and couldn't get over the speed and courtesy of the help that I received. It turns out that the issue is actually with my phone, and I can only hope to get as good service from my cell carrier. Thank you to everyone - I love my car! More