Bob Johnson Kia
Rochester, NY
Filter Reviews by Keyword
By Type
109 Reviews of Bob Johnson Kia
Great Experience!!! They did a great job and worked hard to make the experience a positive one! Answered all of my questions and presented my options clearly. They also They did a great job and worked hard to make the experience a positive one! Answered all of my questions and presented my options clearly. They also added the features I wanted quickly. I am very happy with my new car too! I was disappointed that I did not have a full tank of gas when I picked up the car though (was just over 1/2 tank). More
Dealership was friendly and helpful. Shopping at Dorschel was such an amazing experience. Beautiful facility and knowledge sales people. They ran multiple different pricing scenarios with Shopping at Dorschel was such an amazing experience. Beautiful facility and knowledge sales people. They ran multiple different pricing scenarios with me, took car of my insurance and the car had a full tank of gas upon pick up! I will definately be back and recommend to friends. More
Great At first I was annoyed because we did not get any return phones call from a certain person. Then Corey and Jason came to the rescue. At first I was annoyed because we did not get any return phones call from a certain person. Then Corey and Jason came to the rescue. More
Charles Hartness Review Excellent salesmanship and service! Always very pleased with Dorschel! David Ortiz is a consummate professional who makes the buying experience easy Excellent salesmanship and service! Always very pleased with Dorschel! David Ortiz is a consummate professional who makes the buying experience easy, seamless and enjoyable! I am a very loyal customer. More
well done I purchased a Kia Soul. This was my first Kia purchase, and my husband and I worked with Felicia Webster. Felicia was very helpful. She continues to m I purchased a Kia Soul. This was my first Kia purchase, and my husband and I worked with Felicia Webster. Felicia was very helpful. She continues to maintain good communication with us to insure that we are happy with our Kia Soul. She has been attentive to detail and has provided very good customer service. More
a pleasant experience This is the second time I have done business here and both experiences have been great. I enjoy working with one person from the beginning to end and This is the second time I have done business here and both experiences have been great. I enjoy working with one person from the beginning to end and also the fact that they don't work for commission is a plus. I will continue to return. More
Good Experience This was my second new car purchase as Dorshel Kia. As with the first purchase, the dealership makes the car buying experience painless. The staff i This was my second new car purchase as Dorshel Kia. As with the first purchase, the dealership makes the car buying experience painless. The staff is very helpful and tries to accomodate all of your requests. My salesperson Dan Hanna went above and beyond to make this another great experience at Dorshel Kia. More
Getting a little "Soul" This is my second Kia from Dorschel The first time was ok But this time was Grrrreate. Chris Stelter was very very helpful. I went back many times wi This is my second Kia from Dorschel The first time was ok But this time was Grrrreate. Chris Stelter was very very helpful. I went back many times with questions for him and had a answer every time. I like face to face talking not the phone. More
All Car Dealerships should operate this way! Great experience - dealt directly with the salesman - no sales manager involved. Always expecting an adversarial experience whenever walking into a c Great experience - dealt directly with the salesman - no sales manager involved. Always expecting an adversarial experience whenever walking into a car dealership and this was the furthest thing from that. Probably the easiest experience I have ever had purchasing a new vehicle. More
Best New Car Buying Experience Ever Our salesman Dan Hanna was great. He was very helpful and knowledgeable, and I really enjoyed working with him. It was a real stress-free experience. Our salesman Dan Hanna was great. He was very helpful and knowledgeable, and I really enjoyed working with him. It was a real stress-free experience. For the first time, I felt like I really knew what I was paying for the car, and that I got a good deal. Sales manager Matt Miller was also friendly and helpful. I would sincerely recommend Dorschel to my friends and family. More