
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
I walked in without an appointment and was taken care of. My wife’s Malibu needed a signal replaced. When I went to make an appointment the first opening was a week and a half out. I called Frank Destefano an My wife’s Malibu needed a signal replaced. When I went to make an appointment the first opening was a week and a half out. I called Frank Destefano and told him my wife wouldn’t drive the car like that and he told me to bring it in early the next day. I arrived when service opened and spoke to Chris Codd, explained the situation and he had me taken care of within a few hours. The service was performed under warranty. More
Perfect Went there, told them what I wanted. Found it within minutes, test drove it, loved it. Went back to fill out paper work. Quick, easy an painless. Went there, told them what I wanted. Found it within minutes, test drove it, loved it. Went back to fill out paper work. Quick, easy an painless. More
Exceptional Service They always go above and beyond to meet your needs. Been a customer for 20+ years, can’t imagine going anywhere where else. Anne is not only great to They always go above and beyond to meet your needs. Been a customer for 20+ years, can’t imagine going anywhere where else. Anne is not only great to work with she has a great personality that makes dealing with Bob Johnson a great experience!! More
Great place to buy a car! The sales rep I worked with made my visit here great! He was very helpful and patient and personable. He really made the experience great! I’m also n The sales rep I worked with made my visit here great! He was very helpful and patient and personable. He really made the experience great! I’m also not sure of the girls name but John said it was the owners daughter, so was so helpful and polite and I really appreciate he kindness from the people I encountered on my visits! More
First time dealing with Bob Johnson Great place to lease a car.Friendly,knowledgable staff.Everything went fast and smooth.Sales rep was great as well as finance manager.Car was ready as Great place to lease a car.Friendly,knowledgable staff.Everything went fast and smooth.Sales rep was great as well as finance manager.Car was ready as promised and I love it! More
2018 Silverado purchase My complaints about the whole experience is that the truck I purchased had 70% oil lire left and oil wasn't changed, and the pre delivery cleaning wa My complaints about the whole experience is that the truck I purchased had 70% oil lire left and oil wasn't changed, and the pre delivery cleaning was only ok. My sales man worked extremely hard as well as finance to get me in this truck. More
Troubleshoot computer reset issue Great service! Got me in without an appointment since I was leaving to work out of town the next morning. High five to Daniel & Dana Great service! Got me in without an appointment since I was leaving to work out of town the next morning. High five to Daniel & Dana More
Very 1st leasing experience We came across some issues with the bank and paperwork that became a little frustrating but in the end Darwin and John were able to make things happen We came across some issues with the bank and paperwork that became a little frustrating but in the end Darwin and John were able to make things happen and even delivered me my new car at work after hours. I am a very pleased with my vehicle and love driving the new Traverse!! Their customer service was awesome! More
Great service I will always go to Bob Johnson I always feel like it’s a smooth job either going in for service or going to lease another vehicle they have amazing s I will always go to Bob Johnson I always feel like it’s a smooth job either going in for service or going to lease another vehicle they have amazing staff in all departments More
Excellent Great quick experience no hassle. I will return for a truck in June of 2019. Looking for the 2019 Silverado. I’m sure that that experience will be the Great quick experience no hassle. I will return for a truck in June of 2019. Looking for the 2019 Silverado. I’m sure that that experience will be the same as today ! More