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Bob Johnson Chevrolet, Buick, GMC Truck
Le Roy, NY
402 Reviews
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402 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck
March 14, 2018
Fraud They don’t own up to their mistakes. Sold me a truck with aftermarket parts in it that no one knew about until after the deal. Requested to return as They don’t own up to their mistakes. Sold me a truck with aftermarket parts in it that no one knew about until after the deal. Requested to return as it wasn’t what we agreed upon or discussed, I also purchased a warranty which is useless since there’s aftermarket parts. Their general manager said I could trade it in only. So he screwed up and basically forced me to do more business with him knowing I would go new so I wouldn’t have to deal with a used vehicle. Really didn’t help me out on the new vehicle purchase and pawned me off to my original sales guy who was good, but unprepared since the gm was supposed to handle everything. They made my time there much longer and much more frustrating than it needed to be. Will never buy from these guys ever again nor would I recommend anyone else to. There’s plenty of other good chevy dealers in the area that I recommend others in the trades to go to. More
by TKELLY1017
Employees Worked With
Peter Montante
March 14, 2018
New Lease with Daryl Griswold Daryl is professional, knowledgeable and very easy to work with. No hassles or dickering. Very straightforward which we LOVE. He responded to our emai Daryl is professional, knowledgeable and very easy to work with. No hassles or dickering. Very straightforward which we LOVE. He responded to our emails promptly and corresponded in the way we were hoping too. No hidden fees or surprises! Thank you More
by lissyv37
Verified CustomerEmployees Worked With
Daryl Griswold
March 14, 2018
Comfortable I enjoy shopping local . Bob Johnson of Leroy is a very comfortable place to look for a vehicle. The surroundings are comfortable, and you don't feel I enjoy shopping local . Bob Johnson of Leroy is a very comfortable place to look for a vehicle. The surroundings are comfortable, and you don't feel pressured. Everyone is very friendly. More
by MTHOMPSONRDH
Employees Worked With
Jim Macaluso
March 14, 2018
Great Experience I drove 3 1/2 hours one way to their dealership as their prices were the best. The sales staff was phenomenal and very welcoming and my sister also en I drove 3 1/2 hours one way to their dealership as their prices were the best. The sales staff was phenomenal and very welcoming and my sister also ended up purchasing a vehicle. The only reason I won’t be taking my vehicle there for service is due to their distance from me. Would highly recommend them to anyone one. More
by djsibley13617
Employees Worked With
Shawn Steed
March 14, 2018
Back in a Silverado Again Drove Chevy trucks for years. Had to downsize for a couple years. Now able to get back in a Silverado. There’s nothing like the power and 4 wheel driv Drove Chevy trucks for years. Had to downsize for a couple years. Now able to get back in a Silverado. There’s nothing like the power and 4 wheel drive of this truck! More
by ophardtdavid3
Employees Worked With
Shawn Steed
March 05, 2018
Fast and easy Very prompt at getting m in and out in a timely fashion. pleasant waiting area. Took extra time to make sure they had every thing I needed them to do Very prompt at getting m in and out in a timely fashion. pleasant waiting area. Took extra time to make sure they had every thing I needed them to do and check. More
by HILDAHELL
Employees Worked With
Tamaso
March 02, 2018
Arrived 30 min early I arrived 30 minutes early for a scheduled appointment to get an oil change. I was told that all fluids would be topped off also. There was one person I arrived 30 minutes early for a scheduled appointment to get an oil change. I was told that all fluids would be topped off also. There was one person waiting. The CS agent assured me I should be done in an hour. Meanwhile at least 2 other customers came in for service or maintenance. Both later customers were done and gone before me. I waited 2.5 hours, with NO updates on the status of my scheduled oil change. We will NOT use this location again. All your emoyee did was offer an apolpgy. NO EXPLANATION WHAT-SO-EVER More
by bcwarrior2006
Employees Worked With
dont remember
March 02, 2018
High quality and friendly service. My car needed multiple repairs done. They got it ready as quickly as possible keeping me posted all along the way. I have confidence in their abilitie My car needed multiple repairs done. They got it ready as quickly as possible keeping me posted all along the way. I have confidence in their abilities and they are very friendly and courteous. More
by ELI13R
Employees Worked With
Mark and Haley in Service
March 02, 2018
Good Customer Service and Dependable Work Haley gave me very good service. She got my truck in as quickly as she could - my back brakes were bad. Haley made sure I had a vehicle to use while Haley gave me very good service. She got my truck in as quickly as she could - my back brakes were bad. Haley made sure I had a vehicle to use while my truck was being worked on. She notified me with the progress of the work being done - she called me - I didn't have to call her. More
by MRANDALL5
Employees Worked With
Haley
February 27, 2018
always get to my vehicles quickly always willing to help no matter how busy they are and polite to the customers along with a brief description of service performed and any problems th always willing to help no matter how busy they are and polite to the customers along with a brief description of service performed and any problems that should be addressed even though thats not what you needed done. More
by TCA709
Employees Worked With
hayle
