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Bob Johnson Chevrolet, Buick, GMC Truck

Le Roy, NY

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401 Reviews

7000 W Main Rd

Le Roy, NY

14482

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401 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck

March 16, 2018

Fast efficient service My service was completed in a half an hour --- did not have time to even read all the Saturday newspaper. Friendly personnel and even a follow-up pho More

by ESOUTHALL2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Steed was the salesperson when I purchased the vehicle 3 years ago, Shawn Steed
March 16, 2018

Bob Johnson in LeRoy is the Best!!!! Excellent service! quick, complete and pleasant atmosphere . Enjoy going to a dealer who is close to my home and because they are located in Genesee More

by ASAPIENZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont Know name
March 16, 2018

Rod Rodriguez is my hero This is the 18th car I have bought off of Rod and for everyone, he was always straight forward and tried to get me the best deal possible. He is more More

by mitchh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel "Rod" Rodriguez
March 15, 2018

Car shopping at Bob Johnson was a pleasant experience. I found that dealing with the staff at Bob Johnson was low-pressure when compared to other dealerships I have dealt with in the past. The salesperson More

by rcontant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodge
March 15, 2018

Above and Beyond Every time i go into the dealership for service they are very professional ,informative and very Considerate .They make sure you are satisfied not More

by CHODGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the service Dept.I’ve never not been totally satisfied!!!
March 14, 2018

Releasing a new vehicle with Carissa Novitske . I love dealing with this dealership! They always make it possible to get the car I want ! I always deal with Carissa ! She is always so pleasant and s More

by CALI9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrissa Novitske
March 14, 2018

HAD OIL CHANGE. I always buy my vehicles at Bob Johnson in Leroy. Price is right and service is great! Just had my oil changed everyone friendly helpful even put my n More

by BARBSTAR40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino Service Advisor Jason Smith
March 14, 2018

Very happy that I stopped in and received great service from Very satisfied with my car purchase. Great customer service with salesman and the entire staff. Everyone willing and ready to help.thos will be my new More

by karentaber1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Curry
March 14, 2018

GREAT customer service without the hassle Found the car I wanted, Tim took the time to go over all the features with us, we negotiated the deal and I picked the car up. It was spotless, Tim t More

by smancuso1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodge
March 14, 2018

Fraud They don’t own up to their mistakes. Sold me a truck with aftermarket parts in it that no one knew about until after the deal. Requested to return as More

by TKELLY1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Montante
Mar 21, 2018 -

Bob Johnson Chevrolet, Buick, GMC Truck responded

Hello! I'm sorry to hear this this sounds like a big inconvenience. This does not sound like the way that we typically do business and I apologize. If you do choose to be back in the future you can be sure this will not be the case. Thank you for letting us know about the issue and for letting us try to fix it.