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Bob Johnson Chevrolet, Buick, GMC Truck

Le Roy, NY

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rated
401 Reviews

7000 W Main Rd

Le Roy, NY

14482

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401 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck

June 11, 2018

Very friendly and helpful Purchased a truck from a different dealer and had an issue that these guys fixed quick and did a great job. They were very friendly and super helpful! More

by TRAVISSTEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino
June 11, 2018

Tire repair, Removed a nail from the back left tire and plugged the hole, seems to have worked fine. I waited in waiting room 45 minutes while work was done. More

by BDEVERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember, Carrissa Novitske
June 11, 2018

Warranty work Excellent service advisor, Mark had a loaner pick up truck ready for me when I dropped my Denali off to have the steering box replaced. Good dealersh More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist is very pleasant., Mark Tomasino
June 10, 2018

I'll be beack for my next vehicle. Painless deal from beginning to end. I'll be back! Zach and his sales team (Doug Curry in particular) were very accommodating and didn't rush t More

by happyowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Stahl, Doug Curry
June 06, 2018

Great service and deal Jim Macaluso was a pleasure to do business with. Fair, honest, and answered all questions. Hard to believe, but I had a great time casing and getting More

by GREGORYRUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Macaluso
June 06, 2018

Superb service Ryan's communication with myself was superb! He kept me posted throughout the process and called me back immediately when I had a question. Thank you# More

by BEANNER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
June 05, 2018

Easy, no pressure! Great Expericence. Our experience was very positive. There was no pressure to buy and everyone involved was helpful and kind. We love our new equinox. Great Buy! More

by Happy613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dykstra
June 05, 2018

communication wouldn't tell me what was wrong with vehicle when I first went in, asked three times, (only that it was under warranty - my vehicle is 6 years old). More

by PYKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
Jun 28, 2018 -

Bob Johnson Chevrolet, Buick, GMC Truck responded

I am sorry your experience was not up to our standards. If you would provide your contact information I'd love to have a service manager reach out. Thank you!

June 04, 2018

Very, very pleased They have always done a super job of explaining what needs to be done and their technicians do the job right the first time so I have not had to bring More

by mlee0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino
June 03, 2018

Staff was quick and friendly! The staff at Bob Johnson was very friendly especially Mark. I was made comfortable and they went to work. I didn't have to wait long and Mark came a More

by JANDCMEIER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino
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