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Bob Johnson Chevrolet, Buick, GMC Truck
Le Roy, NY
401 Reviews
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401 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck
June 22, 2018
Excellent customer service experience! Tim Hodge was more than helpful and such a pleasure to deal with. I will 100% continue doing business with this company! Tim Hodge was more than helpful and such a pleasure to deal with. I will 100% continue doing business with this company! More
by Dmariepage82
Verified CustomerEmployees Worked With
Delivery Driver was very pleasant and timely!, Tim Hodge
June 21, 2018
Great service! I love going to Bob Johnson for all my vehicle needs. I’ve purchased all my vehicles there and get all my services done there! I gave them a five star I love going to Bob Johnson for all my vehicle needs. I’ve purchased all my vehicles there and get all my services done there! I gave them a five star rating because I always get five star service! Thank you! More
by AMOOCHLER
Employees Worked With
Mark Tomasino
June 21, 2018
Jim was incredibly helpful I was more than satisfied!!! I’m giving this rating because Jim was informative and persistent every step of the process. I got exactly the vehicle I wanted and he showed me every I’m giving this rating because Jim was informative and persistent every step of the process. I got exactly the vehicle I wanted and he showed me everything I needed to know from start to finish. More
by ashowens000
Employees Worked With
Jim Macaluso
June 21, 2018
Excellent Everyone I dealt with during the purchase of my car were great. A very nice easy transaction. I was very impressed with the communication given durin Everyone I dealt with during the purchase of my car were great. A very nice easy transaction. I was very impressed with the communication given during this process. I left with no questions. More
by betsy.riexinger
Employees Worked With
Don Shad, Carrissa Novitske
June 21, 2018
Excellent I have had excellent service with our sales person Jim over the past several years. He has provided excellent and informative information. I beleive h I have had excellent service with our sales person Jim over the past several years. He has provided excellent and informative information. I beleive he is honest and concern about the satisfaction of his clients More
by Big1go
Employees Worked With
Jim Macaluso
June 18, 2018
Fast ,easy Great staff very helpful, quick turnaround on service.call back are immediate with an update. Great fair price on vehicles.would buy from again in the Great staff very helpful, quick turnaround on service.call back are immediate with an update. Great fair price on vehicles.would buy from again in the future on next purchase. More
by intensedakota45
Employees Worked With
Steve gordon, Tim Hodge, Doug Curry
June 14, 2018
Best service and sales Friendly atmosphere.Work complete in timely matter,more than willing to explain and answer questions.Finding the vehicle to fit your budget with rebat Friendly atmosphere.Work complete in timely matter,more than willing to explain and answer questions.Finding the vehicle to fit your budget with rebates,bonus . More
by JILLFOOTE12
Employees Worked With
Jim Dykstra, Mark Tomasino
June 14, 2018
used a gift certificate for car detailing service the work done was very good-lacking is friendliness and making a customer feel comfortable and even when I called a few times to schedule i was not c the work done was very good-lacking is friendliness and making a customer feel comfortable and even when I called a few times to schedule i was not comfortable with how service was More
by RLM9561
Employees Worked With
Mark Tomasino, Hailey Tharnish
June 13, 2018
Second vehicle Just bought our second vehicle at Bob Johnson in Leroy. And once again had a fantastic experience, Daryl G. our saleman never disappoints. Very helpfu Just bought our second vehicle at Bob Johnson in Leroy. And once again had a fantastic experience, Daryl G. our saleman never disappoints. Very helpful, knowledgeable, and personable. Will be back in a few years to purchase again!!!!!!! More
by guzziman1973
Employees Worked With
Daryl Griswold
June 12, 2018
Bad experience, felt taken advantage of I brought my vehicle in to be looked at for a noise in the front end and a light coming on. I was told a dealer would need to see it. When the servi I brought my vehicle in to be looked at for a noise in the front end and a light coming on. I was told a dealer would need to see it. When the service rep called and said they found the problem and quoted me for the work, I commented on how high it seemed in cost, I was told "well that is what it costs". My husband who is not able to be reached during the day could not help me with the decision. Not knowing any better and needing my car to be fixed, trusting them I said ok. When my husband got out of work and heard could not believe how much they charged us. When we went to pick up my car and discuss the bill there were no managers there to speak with and the employee there could not help us. I have spoken to many people and other mechanics that agree we were charged too much. I was told the part was expensive because it is a GM part with a life time warranty. My vehicle is a 2008 with over 120,000 miles. I would have preferred if given the choice to put a less expensive part on since I will not have this car for that many more years. I was never given the choice or even offered any less expensive options even after I commented on the expense. We had to pay the bill that day and were told to call Monday to discuss with a manager. We did call, had to leave a message. When the manager called back on Tuesday we were told because it was authorized they will not come down on price. We were told I would have had to ask for a less expensive part. Being that I do not know auto mechanics and trusted them I paid the price in the end. I work hard for my money and paying over $700 for a wheel bearing is absolutely ridiculous. I was taken advantage of! I'm extremely dissatisfied with my experience there and will no longer take my vehicle or recommend that anyone else go there as well. More
by shannonkabel
Employees Worked With
The service rep was name Steve, Mark Tomasino
