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Bob Johnson Buick GMC South

Henrietta, NY

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405 Reviews

4700 W Henrietta Rd

Henrietta, NY

14467

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405 Reviews of Bob Johnson Buick GMC South

August 02, 2018

Incredible experience This was a incredible experience Bob Gordon was patient with me taking so long to pay for the car really appreciated that and going over ever feature More

by Jhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gordon
Aug 04, 2018 -

Bob Johnson Buick GMC South responded

That's really great to hear! Enjoy the new ride and I'll pass this onto Bob as well. He'll truly appreciate it. Mark Pennella VP Patrick Buick GMC

August 01, 2018

Just excellant ! I worked with Micheal Pultorak, along with the assistance of my daughter and son-in-law----since I was a first time car buyer, being on my own. Micha More

by happy customer 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Little, Michael Pultorak, Jim Perrin
Aug 04, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much Carol for your wonderful comments & business. It's truly a pleasure helping you find the vehicle you wanted. I'll pass this onto Mike and the entire sales team. They'll love reading this. Thanks again and enjoy the Encore! Mark Pennella VP Patrick Buick GMC

July 24, 2018

Denali I purchased a pickup truck from Patrick last month. I worked with Christopher & Tony. They were great work with. Great final selling price! We shopped More

by Denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coleman, Dave Brick, Christopher Crough, Kasey Chudy
Jul 24, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & wonderful comments. I'm very please you noticed. I'll forward this onto Chris, Tony, Dave & Kasey! They'll truly appreciate it as well. Enjoy the new Sierra and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

July 15, 2018

Thank you Love my new Terrain! This is my third Terrain. It is my first Terrain Denali. I love all of the options that are included. Tom Hawn was great to work More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hawn
Jul 16, 2018 -

Bob Johnson Buick GMC South responded

Awesome to hear! I love the Denali version as well. Thank you for your wonderful comment about Tom too. I'll pass this onto him and the entire team. They love reading these. Thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

July 11, 2018

Dennis is the man! Dennis took time out of his day to work extremely hard on my new 2013 GMC Terrain. He even filled the gas tank for me which is unheard of for a used c More

by Kevo33ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
Jul 11, 2018 -

Bob Johnson Buick GMC South responded

I absolutely love your comments! Thank you for your business and enjoy the Terrain. I'll pass this onto Dennis and the entire sales team. They love reading these and seeing happy clients. They'll truly appreciate the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

July 11, 2018

Made me a believer! I recently went to Patrick's used car lot with my son to size up a newer truck, literally to see what I could fit in it. The stresses of constant fru More

by Jonathan G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
Jul 11, 2018 -

Bob Johnson Buick GMC South responded

Wow!! Thank you so much for the time you invested in your assessment of your purchase experience! Dennis and the entire sales team will be absolutely thrilled. Enjoy the new ride and thank you for your business along with the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

June 28, 2018

Making the customer happy is their #1 goal I have purchased two GMC vehicles from Patrick. Our salesman Mark Houser worked hard to locate just the right yukon that we wanted. The service depart More

by Harley 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tarplee, Tony Coleman, Dave Brick, Mario Maimone, Mark Houser, Andrew Eaton
Jun 28, 2018 -

Bob Johnson Buick GMC South responded

Wow! Thank you so much for your continued business with us & incredible comments. I'll pass this onto all the employees you mentioned. They'll love it as well. It's exactly what we train so I'm very pleased that you noticed. Thank you for the 5 star recognition and enjoy the Yukon! Mark Pennella VP Patrick Buick GMC

June 28, 2018

Easy- painless Entire staff made it simple-Bob is a pro- He took care of the details quickly and pain free. Overall, this buying experience was incredibly easy! More

by Brust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brick, Bob Gordon
Jun 28, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & very kind comments. I'm very pleased that Bob took great care of you. I'll pass this onto him and the entire team. They'll truly appreciate it. Enjoy the new truck and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

June 25, 2018

Easy process Came in few weeks ago got the truck I wanted and you guys beat Doans & Visions price. Christopher was easy to deal with. I'd recommend this salesman a More

by Trucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Crough
Jun 25, 2018 -

Bob Johnson Buick GMC South responded

Thank you for your business & great comment. Given the opportunity, we can beat any price at any time. I'm very pleased we were able to show you that. Enjoy the new Sierra and thanks again. I'll pass this onto Chris and the entire sales team. They'll appreciate the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

June 24, 2018

Warranty Work NYS Inspection Andrew met me as I pulled in for my appointment and was very friendly and courteous. wrote up my service work sheet and asked if there was anything el More

by JQuadd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pennella, Andrew Eaton
Jun 25, 2018 -

Bob Johnson Buick GMC South responded

Great to hear! That's exactly what we train so it's nice to know that you noticed. Thank you for your business and I'll pass this onto Andrew and the entire service center team. They'll appreciate it as well. Thank you for the 5 star recognition too. Mark Pennella VP Patrick Buick GMC

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