Bob Johnson Buick GMC South
Henrietta, NY
Filter Reviews by Keyword
By Type
405 Reviews of Bob Johnson Buick GMC South
We will continue to be repeat customers! This is the fourth car we've purchased at Patrick, and our third from Bob Gordon. The dealership has reliable and reasonably priced vehicles, and Bob This is the fourth car we've purchased at Patrick, and our third from Bob Gordon. The dealership has reliable and reasonably priced vehicles, and Bob works hard to help you find the best car for your needs at the best price. We are very satisfied customers. We highly recommend Patrick and Bob Gordon. More
Successful experience From my initial phone call to driving away in a 2018 Buick Encore, I was treated with friendliness and respect. I would definitely recommend this dea From my initial phone call to driving away in a 2018 Buick Encore, I was treated with friendliness and respect. I would definitely recommend this dealership. More
Awesome job Tom was great, how was professional and polite. The sales process was quick and easy. The vehicle is awesome so far. Looking forward to the winter. Tom was great, how was professional and polite. The sales process was quick and easy. The vehicle is awesome so far. Looking forward to the winter. More
Amazing! Bob was tremendous! Things kept changing and he just rolled with the punches and made this a flawless purchase when we finally walked in the door as w Bob was tremendous! Things kept changing and he just rolled with the punches and made this a flawless purchase when we finally walked in the door as we did most things all by phone or email or texting. More
Accident Repairs Got into a minor fender bender and had SUV towed into Patrick's body shop. They gave me a written estimate and contacted my insurance company about th Got into a minor fender bender and had SUV towed into Patrick's body shop. They gave me a written estimate and contacted my insurance company about the cost. The repairs were scheduled to take at least a month as parts had to be ordered and the frame needed to be repaired also. Mark and Emily in the body shop kept me informed of their progress at least twice a week by text message and personal phone calls, The repairs were finished a week earlier then promised and a great job was done More
This is the gold standard for car buying! From the moment I walked in the dealership until the moment I drove off in my brand new car, I received nothing less than the highest level of service From the moment I walked in the dealership until the moment I drove off in my brand new car, I received nothing less than the highest level of service from every person I interacted with. The greeter, the salesman, the F&I people, the sales manager and the cashier seemed committed to making my experience comfortable and easy. I’m happy to say they surpassed every expectation I had. I recommend Patrick Buick GMC to anyone looking to buy or lease because this is what buying a car should be like. Thanks to all! More
Loving our new Buick Our sales rep made sure he went over everything with us. He is very educated on his cars. We told them what we wanted and they listened and found us Our sales rep made sure he went over everything with us. He is very educated on his cars. We told them what we wanted and they listened and found us the car we wanted! More
Dennis was Awesome! Me and my dad came to Patrick's with the intent to browse. But with the help of Dennis I was able to find a car I absolutely love for a great price an Me and my dad came to Patrick's with the intent to browse. But with the help of Dennis I was able to find a car I absolutely love for a great price and i couldn't be happier! And Dennis didnt stop there. He even bought me and my dad McDonald's while we waited for the car to be ready. I would recommend Patrick's to anyone who is looking for a great used car! More
Bob Gordon was a pleasure to work with Bob was a pleasure to work with. What a wonderful place to buy a car and the service department is wonderful. I will recommend Patrick Buick Bob was a pleasure to work with. What a wonderful place to buy a car and the service department is wonderful. I will recommend Patrick Buick More
oil change, nys inspection, brakes & rotors changed. Mario, your the best. i always bring my car to Mario. why because he's very polite, knowledgeable, very professional, always has a smile when he great Mario, your the best. i always bring my car to Mario. why because he's very polite, knowledgeable, very professional, always has a smile when he greats you, courteous etc. etc. he keeps coming back to you to let you know what's going on with your vehicle and about how much longer it will be before it's done. if he finds something wrong with it, he will let you know and give you an idea on when you should address the problem if you choose not to have it done that day. and approximately how much it will cost. he's not PUSHY. it was pouring out when my cay was done and Mario had it left inside the bay for me to pick it up so i wouldn't get soaked, that's the kind of person he is. i had several questions to ask him and he answered everyone of them. he takes the time to answer all of your questions. i am a VERY satisfied customer with Mario and will continue to take my car to Mario. he's the BEST!! thank you so much Mario. i have sent my friends to Mario. i have been a customer of Mario's since 2005. respectfully yours, Candy Babcock. More