Bob Johnson Buick GMC South
Henrietta, NY
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405 Reviews of Bob Johnson Buick GMC South
Having bought several new Jeeps from Patrick, their service staff has done excellent repairs and service on all of them. I started doing business with them about ten years ago because of their excellen service staff has done excellent repairs and service on all of them. I started doing business with them about ten years ago because of their excellent service. The round trip from home is 180 miles; their service and sales staff have made the trip worthwhile. My first experience there followed the recommendation of a friend. When the local dealership (10 miles from home) could not fix a relatively simple problem, Patrick's people took care of it in 30 minutes. Other repairs during the past ten years were handled promptly and professionally by (Service Manager) Jerry Kehoe and his staff. When buying the past six new Jeeps at Patrick, the sales staff (Larry A. and Shannon F.) were truly professional. Following the government takeover of Chrysler, Patrick is no longer selling new Jeeps, nor are they able to perform warranty repairs on Chrysler products. That will be Chrysler's loss, to be certain, but they will have to learn that for themselves. My only dilemma now is where to go at trade-in time as I like Jeeps. More
I have been to the Patrick dealership for Service on all three of my vehicles, and I have found them to be knowledgeable and able to handle any job on either of my domestic vehicles (Jeep & GMC) as well as three of my vehicles, and I have found them to be knowledgeable and able to handle any job on either of my domestic vehicles (Jeep & GMC) as well as my BMW. Jerry in Service has always been friendly and helpful, and the job is always done right and in a timely manner, just as promised. I've also purchased two vehicles from Patrick, a used Pontiac and more recently a new GMC truck, and Tony in Sales was helpful in closing both deals, he listened to my concerns and gave me a fair price on my trade-ins. So, whether buying a vehicle or having one serviced, I've always found them to be honest and fair - THANK YOU! More
I was recently in the market for a new Buick, and had co-worker recommend I go to Patrick. I was really impressed with how great the facility was. The showroom was huge, and they had many models to ch co-worker recommend I go to Patrick. I was really impressed with how great the facility was. The showroom was huge, and they had many models to choose from. I meet one of the sales managers Tony and he was very helpful and walked me through all my options. Prior to coming into Patrick I shopped around on-line, and went into a few other dealers. I differently felt I got the best price going with Patrick. This was my first experience but wont be the last. More
I had a very very good experience with purchasing my new buick lacerne. I believe that I got a great deal and was treated with great care and respect. Matt was the salesman and Dave was the sales manager. T buick lacerne. I believe that I got a great deal and was treated with great care and respect. Matt was the salesman and Dave was the sales manager. They really worked with in securing a very good interest rate from the bank. I would like to say thanks Dave, Matt and the entire Patrick team. More
Patrick has been extremely responsive and helpful in both sales and service. The purchasing process was painless and fair. I continued the relationship with Patrick's service department for regularly schedu sales and service. The purchasing process was painless and fair. I continued the relationship with Patrick's service department for regularly scheduled maintenance on the vehicle purchased there. The service is prompt and pricing holds true to the amount quoted. This dealership is a class act. More
Dealing with Patrick was a great expriance. I bought a new Acadia in May 2010 and really enjoy the car. I needed some minor service on the car and they were great with that too.Even got me a loner car! I new Acadia in May 2010 and really enjoy the car. I needed some minor service on the car and they were great with that too.Even got me a loner car! I would have no problem recommending this dealership to a friend. More
Everyone I have been associated with @ the dealership have been extremely friendly, polite, helpful,& courteous. The prices on everything have been fair & service has been great.The professionalism has have been extremely friendly, polite, helpful,& courteous. The prices on everything have been fair & service has been great.The professionalism has always gone above and beyond what I have ever seen at other dealerships. More
I have to honestly say that I was extremely impressed with Patrick's and their staff. I was looking at having to put more money into my 2003 Mercury Sable and decided to look for something else. I arri with Patrick's and their staff. I was looking at having to put more money into my 2003 Mercury Sable and decided to look for something else. I arrived at Patrick's and talked to Dave on getting into a newer car. We talked and I could only afford a certain payment. We decided that leasing was the way to go. I looked at the Buick Regal, loved it, and he was able to meet what I was willing to pay. So now I am driving around in a new car which I thought I would never be able to do again. The showroom was amazing, the service area was immaculate, it has a cafe as a waiting room with television, something that as a customer I would feel very comfortable waiting for any service on my car. The staff whether I was dealing with them or not were very friendly. I have owned both new cars and used cars for over 43 years. Dave Garlock and the staff at Patrick's made my car experience a stress free and pleasant experience. I now drive around in a 2011 Buick Regal. Everyone who sees my car are impressed and I have recommended Patrick's as the dealer of choice. More
Bottom line we keep coming to Patrick because of Mario! He has always been friendly and takes time to make sure he understands completely what our concerns are with any vehicle. He makes sure things are d He has always been friendly and takes time to make sure he understands completely what our concerns are with any vehicle. He makes sure things are done right and we are satisfied. I have responded to several surveys where such customer service is not so good. The place is only as good as your service department, and Mario knows that! More
I needed service on my vehicle - which I did not purchase from Patrick - and they quoted me a fair price. They did a great job and the car was ready the same day. I was impressed with their friendliness an from Patrick - and they quoted me a fair price. They did a great job and the car was ready the same day. I was impressed with their friendliness and especially the cleanliness of their service bays. They were spotless! If they put that much effort into keeping a great showroom and service bay, they must put a lot of effort into great service. More