Back

Bob Johnson Buick GMC South

Henrietta, NY

not yet
rated
405 Reviews

4700 W Henrietta Rd

Henrietta, NY

14467

Directions

Filter Reviews by Keyword

By Type

405 Reviews of Bob Johnson Buick GMC South

September 17, 2016

service of my car. oil change. if you want the best service consultant then you want to ask for Mario. he's the best. i've been dealing with Patrick for many years and found that Ma More

by candy babcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Maimone
Sep 19, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your incredibly kind comments! Mario will love it as well. I'll forward this on to him and the entire team. They'll truly appreciate the 5 star review too. Mark Pennella VP Patrick Buick GMC

September 13, 2016

Great experience The sales staff and financial staff were very efficient and pleasant. The whole experience was positive Mark is very knowledgeable about the Buick t More

by Leasee2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brick, Mark Houser
Sep 13, 2016 -

Bob Johnson Buick GMC South responded

Thank you very much for your business and kind comments. I'll forward this on to Mark, Dave and the entire staff. They love reading these along with the recognition they receive. Enjoy the new Buick and thank you for the 5 star review. It's truly appreciated. Mark Pennella VP Patrick Buick GMC

September 01, 2016

The easiest, most enjoyable car buying experience. They were pleasant and helpful from the first moment I walked in the door. There was no pressure and they found me the Regal I wanted with the optio More

by rudyjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Little, Gary Johnson, Terrance Butler
Sep 01, 2016 -

Bob Johnson Buick GMC South responded

Thank you very much for your very kind comments and business. I'll forward this on to Gary, Terry and Jackie plus the entire team. They'll absolutely love the recognition and appreciate it as well. Enjoy the new Regal Turbo and thank you for the 5 star review. Mark Pennella VP Patrick Buick GMC

August 23, 2016

Great Overall Interaction Can not say enough about Jon,Jackie, Dave ,Tony, Chris and all the folks who worked with us. Truly world class team and they delivered as promised. More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coleman, Dave Brick, Chris McGrath, Jackie Little, Jonathan Collister
Aug 23, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your business and wonderful comments about our employees! It's truly appreciated. I'll forward this on to all of them. They'll love the recognition as well. Enjoy the vehicles and thank you for the 5 star review. Mark Pennella VP Patrick Buick GMC

August 18, 2016

Robert Gordon made buying a car enjoyable ! In previous years.....I always dreaded going out to buy a car. Robert Gordon made the whole experience truly enjoyable and stress free. He was patie More

by carol21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Little, Bob Gordon, Terrance Butler
Aug 20, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your wonderful comments about Bob and your experience about buying a new Buick Encore from us. I'll forward this on to him and the entire team. It's exactly what we train so it's great to know that you noticed. Enjoy the new Encore and thank you for the 5 star review. It's truly appreciated. Mark Pennella VP Patrick Buick GMC

July 27, 2016

Cannot go wrong As always ; greeted immediately,( by the always gracious Mario!) apointment time honored, got a call at home of what was found and the costs, finished More

by Marie818
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Maimone
Jul 27, 2016 -

Bob Johnson Buick GMC South responded

Wow! Thank you so much for your kind & wonderful comments about Mario and our Dealership. I'll forward this on to the entire service & sales departments....they'll truly appreciate & love the 5 star recognition as well. Thank you again. Mark Pennella VP Patrick Buick GMC

July 18, 2016

My Purchase July 2016 I just bought a GMC Sierra from Patrick, on my first visit. Bob Gordon was the salesman. He was very helpful in my purchase. Bob took the time to e More

by Jeff D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gordon
Jul 18, 2016 -

Bob Johnson Buick GMC South responded

Thank you very much for your business and wonderful comments about Bob. I'll forward this on to him and the entire team...they'll love it as well. Enjoy the new Sierra and thank you for the 5 star review. Mark Pennella VP Patrick Buick GMC

July 16, 2016

A great trip to Patrick. Coming into Patrick I was stressed out and sick of car shopping. I was very honest and forward with Jonathan as to what I wanted. In the end, he made More

by Lstan22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Collister
Jul 16, 2016 -

Bob Johnson Buick GMC South responded

Thank you very much for your business and kind comments about Jonathan. I'll forward this on to him and the team...they love reading these along with the recognition they feel. Enjoy the new Terrain and thank you for the 5 star review. It's truly appreciated. Mark Pennella VP Patrick Buick GMC

July 13, 2016

Great customer service regarding insurance claim! Mark Spatz and staff at the collision center in Rochester, NY made my car repair experience a total joy. Not only did he get me in within a half-hour More

by T Davenport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Spak, Chelsea Root
Jul 13, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your wonderful comments about Mark and our staff concerning your experience in our Collision Center. We're very proud of our team...I'll forward this on to all of them as they'll truly appreciate & love the recognition and 5 star review as well. Thanks again. Mark Pennella VP Patrick Buick GMC

June 24, 2016

Salesperson Robert Gordon was very informative, knowledgeable, and patient. Purchasing my first GMC and first SUV, he met the requirements I was looking for. Than More

by Rita,Rochester,NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gordon, Terrance Butler
Jun 25, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your business and wonderful comments about Bob. I'm extremely pleased that your happy. I'll forward this on to him,Terry and the entire team. They love reading these along with the pride & recognition it brings them. Enjoy the Terrain and thank you for the 5 star review. Mark Pennella VP Patrick Buick GMC

...
13
...