Bob Brown Chevrolet

This is the second vehicle I have purchased from Kendal Cook at Bob Brown. Both Kendal and the dealership have always been very professional. The positive experience starts when you walk in the door, and Cook at Bob Brown. Both Kendal and the dealership have always been very professional. The positive experience starts when you walk in the door, and continues though the sale, routine services, and as a returning customer. Kendal is the type of salesperson who is up front and honest, something which seems hard to come by these days. He has always worked hard for me, and treated me with respect and dignity. As a customer who can take their business anywhere to purchase a vehicle, or have it serviced, I continue to return to Bob Brown due to their customer integrity. Even after the sale, everyone has continued to go above and beyond to make sure I am pleased. As a veteran I also appreciate their acknowledgment of Veteran's day by providing all veterans with a free oil change on this specific holiday. Again, service above and beyond anywhere else I have been a customer. I would recommend this dealership to anyone looking to purchase a vehicle. I am not the type of person who normally gives a complete positive review, as I can usually come up with some issue and or area where things could be improved. However, my experiences with Kendal and Bob Brown have been awesome, to date I have no complaints! More

Kendal was great to work with. He made the car buying experience very enjoyable! I would recommend Kendal to anyone buying a vehicle! Everyone I dealt with at the dealership was friendly & helpful! experience very enjoyable! I would recommend Kendal to anyone buying a vehicle! Everyone I dealt with at the dealership was friendly & helpful! More

Eric was a pleasure to work with when I leased my new 2012 Chevrolet Cruze. He was professional, courteous, friendly, and trustworthy. I was also impressed with Mat Brown and his understanding and comm 2012 Chevrolet Cruze. He was professional, courteous, friendly, and trustworthy. I was also impressed with Mat Brown and his understanding and commitment to help me get a new car. The dealership's staff worked together to provide 110% service even delivering my car to Lincoln, Nebraska. Thanks again for all their efforts. More

While we only met Kendal a few weeks ago, we were very comfortable in returning to him for a second new vehicle purchase. The friendly professionalism with which he treated us on the first purchase made comfortable in returning to him for a second new vehicle purchase. The friendly professionalism with which he treated us on the first purchase made it a "slam-dunk" that we would return to him and Bob Brown Chevrolet for a second new vehicle. We were fairly certain that we knew what model we would be buying; Kendal asked questions to help determine the uses for the car would be and helped us settle on the new Sonic. When it comes time for any future vehicle purchase, be assured that we will be returning to Bob Brown Chevrolet and asking for Kendal once again! More

Customer Service and followup were exceptional, number of vehicles to choose from was very good, questions were answered promptly and accurately. Prior to the sale, the internet representative followed vehicles to choose from was very good, questions were answered promptly and accurately. Prior to the sale, the internet representative followed up; the scheduler re-scheduled for us with no hassles, then followed up to be certain we could meet the appointment. Upon arrival, our wait was very short before Joe introduced us to the "Traverse expert", Kendal. Everyone was very accomodating to us and our five boys ranging in age from 11 months to 17 years, including three with special needs. The vehicle was ready a day sooner than expected and exceeds our expectations in all ways. Kendal took plenty of time with us during delivery, explaining the features and controls - including a live demonstration of OnStar. We will be returning (soon) to purchase another new vehicle from Kendal and Bob Brown Chevrolet. More

We were very happy with our experience at Bob Brown. Kendal was wonderful and was even willing to stay until well after closing time to finish up with us. Dave was also very helpful and we are very ple Kendal was wonderful and was even willing to stay until well after closing time to finish up with us. Dave was also very helpful and we are very pleased with our purchase. More

Customer Service provided by the Salesman ensured that all of our questions/concerns were fully addressed. We were able to obtain an acceptable loan rate and term through the help of the Finance person. all of our questions/concerns were fully addressed. We were able to obtain an acceptable loan rate and term through the help of the Finance person. The salesman was able to answer most of my questions and address many of my concerns. When necessary he immediately sought answers to questions. The salesman was very friendly and took his time to make sure that all of my questions were answered and concerns were addressed. This car purchase was one of the easiest for me because I felt very much at ease working with the Salesman. Although the final price was higher than I had hoped to pay I feel that it was justified for what I received in return. The pre-owned vehicle is in excellent condition and Plan A with Extended Maintenace should provide many years of worry-free use. More

This is my third car purchased at Bob Brown...each just gets better and better. Kendal is hands down, the finest salesman I've ever worked with! I couldn't have asked for a more easier, quick, fantastic gets better and better. Kendal is hands down, the finest salesman I've ever worked with! I couldn't have asked for a more easier, quick, fantastic experience! If you are looking for a salesman the is knowledgable and personable! Kendal is your man. I've known him 25+ years and he is the BEST! Thanks Bob Brown, I will be back! More

My husband and I had been looking at cars online for several months. We could never find a time when we were both available to do the shopping in person. I found myself in Des Moines with some extra tim several months. We could never find a time when we were both available to do the shopping in person. I found myself in Des Moines with some extra time on my hands, so I stopped in at Bob Brown Chevrolet. (There was a Kia we saw online that we liked.) Bill Fryer was the sales person that worked with me. He was so helpful and friendly!! Especially since I had my two kids with me - ages 5 & 9. (They loved the ride on the golf cart) I had never purchased a car on my own, but Bill Fryer made it a great experience. He was personable and professional and made me very comfortable with the whole process. When I stopped in at a local dealership I was dismissed by the salesman and told to come back when my husband was with me. Obviously, I never went back!! Bill, on the other hand, was happy to deal with me and my kids. We test drove the car, looked it over and took care of all of the paperwork. My husband and I were able to return the next day to sign the final contract. It took about 10 minutes of my husbands time and he loved the car too!! We are so glad with our whole experience at Bob Brown Chevrolet and will absolutely return when we replace my husband's car. Thanks!!! More

Very accomodating and helpful. Bill was very knowledgable about the Silverado. I was especially surprised when Bill drew up another $1,500 credit if I buy. about the Silverado. I was especially surprised when Bill drew up another $1,500 credit if I buy. More